Zebra MC67 Integrator Guide

7 - 6 MC67 Integrator Guide
Troubleshooting
MC67
Table 7-1 Troubleshooting the MC67
Problem Cause Solution
When pressing the
power button the MC67
does not turn on.
Battery not charged. Charge or replace the battery in the MC67.
Battery not installed
properly.
Install the battery properly. See Installing the Battery on page 1-4.
System crash. Perform a reset. See Resetting the MC67 on page 1-9.
When pressing the
power button the MC67
does not turn on but two
LEDs blink.
Battery charge is at a
level where data is
maintained but battery
should be re-charged.
Charge or replace the battery in the MC67.
Rechargeable battery
did not charge.
Battery failed. Replace battery. If the MC67 still does not operate, perform a
reset. See Resetting the MC67 on page 1-9.
MC67 removed from
cradle while battery was
charging.
Insert MC67 in cradle. The 3600 mAh battery fully charges in less
than six hours.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0 °C
(32 °F) or above 40 °C (104 °F).
Cannot see characters
on display.
MC67 not powered on. Press the Power button.
During data
communication, no data
transmitted, or
transmitted data was
incomplete.
MC67 removed from
cradle or disconnected
from host computer
during communication.
Replace the MC67 in the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was incorrectly
installed or configured.
Perform setup. Refer to the MC67 Integrator Guide for details.
No sound. Volume setting is low or
turned off.
Adjust the volume.
MC67 shuts off. MC67 is inactive. The MC67 turns off after a period of inactivity. If the MC67 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals.
Battery is depleted. Replace the battery.
Battery is not inserted
properly.
Insert the battery properly. See Installing the Battery on page 1-4.
Tapping the window
buttons or icons does not
activate the
corresponding feature.
Screen is not calibrated
correctly.
Re-calibrate the screen. Press Blue key - Backspace key.
The device is not
responding.
Reset the device. See Resetting the MC67 on page 1-9.

Zebra MC67 Specifications

General

Display diagonal	3.5 \
Display resolution	640 x 480 pixels
Display number of colors	-
Flash memory	2 GB
Internal memory	0.512 GB
Internal memory type	RAM
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	32 GB
Processor family	Instruments OMAP
Processor frequency	0.8 GHz
Processor manufacturer	Texas Instruments
USB 2.0 ports quantity	1
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Battery capacity	3600 mAh
Data network	4G, HSPA+
Wi-Fi standards	802.11a, 802.11b, 802.11g
Product color	Black
Keyboard layout	QWERTY
Operating system installed	Windows Mobile 6.5

Weight and Dimensions

Depth	33.5 mm
Width	77 mm
Height	162.2 mm
Weight	385 g