Zebra MC67

Maintenance & Troubleshooting 7 - 9
Vehicle Cradle
Four Slot Battery Charger
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Battery is not
charging.
MC67 removed from
the cradle too soon.
Replace the MC67 in the cradle. The 3600 mAh battery fully
charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC67 is not inserted
correctly in the cradle.
Remove the MC67 and reinsert it correctly. Verify charging is
active.
Ambient temperature
of the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between 0 °C (32 °F) and 35 °C (95 °F).
Table 7-3 Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom Cause Solution
Table 7-4 Troubleshooting the Vehicle Cradle
Symptom Possible Cause Action
MC67 battery charging
LED does not light up.
Cradle is not receiving
power.
Ensure the power input cable is securely connected to the cradle’s
power port.
MC67 battery is not
recharging.
MC67 was removed
from the cradle too
soon.
Replace the MC67 in the cradle. The 3600 mAh battery fully charges
in less than six hours.
Battery is faulty. Replace the battery.
MC67 is not placed
correctly in the cradle.
Remove the MC67 from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The MC67 battery charging LED slowly blinks amber when the MC67
is correctly inserted and charging.
Ambient temperature
of the cradle is too
warm.
Move to an area where the ambient temperature is between 0 ° C and
40
° C (32 ° F and 104 ° F).
Table 7-5 Troubleshooting The Four Slot Battery Charger
Symptom Possible Cause Action
Battery not charging. Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Re-insert the battery in the charger or re-connect the charger’s
power supply. The 3600 mAh battery fully charges in less than six
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.