Chapter 70 Troubleshooting
IES-1248-51V User’s Guide
571
70.9 Local Server
The computer behind a DSL modem or router cannot access a local server
connected to the IES-1248-51V.
5 The port may be set to use the wrong DSP profile or Termination name.
•Use the voip port show <port> command to check the port configuration.
•Use the voip port h248 set <port> <dsp-profile> command to set the
port to use the correct DSP profile.
•Use the voip port h248 termination <port> <name> command to set the
port the use the correct Termination name.
6 The DSP profile may be misconfigured.
•Use the voip profile dsp show [name] command to check the DSP
profile.
7 Check any hardware between the phone and the IES-1248-51V. Try using
another telephone, another port on the IES-1248-51V, or both. Run the MLT
(Metallic Line Test) on the relevant port (use the diagnostic mlt test
commands).
Table 223 Phonecall Troubleshooting
STEPS CORRECTIVE ACTION
Table 224 Troubleshooting a Local Server
STEPS CORRECTIVE ACTION
1See Section 70.6 on page 569 to make sure that the subscriber is able to
transmit to the IES-1248-51V.
2 Make sure the computer behind the DSL device has the correct gateway IP
address configured.
3 Check the VLAN configuration (see Chapter 19 on page 163).
4 Check the cable and connections between the IES-1248-51V and the local
server.
5 Try to access another local server.
If data can be transmitted to a different local server, the local server that
could not be accessed may have a problem.
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