ZyXEL Communications IES-1248-51A

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Chapter 70 Troubleshooting

IES-1248-51V User’s Guide

577

10 After a successful firmware upload, type atgo to restart the IES-1248-51V. The

console port speed automatically changes back to 9600 bps when the IES-1248-

51V restarts.

Main Page

About this User's Guide3
Document Conventions5
Safety Warnings7
- Table of Contents9
Contents Overview9
Table of Contents13
Introduction33
PART I Introduction33
Chapter 1 Introducing the IES-1248-51V35
- Overview35
- Voice Features35
- MDU Application36
- System Description37
- Voip Features41
- Technical Reference45
Chapter 2 Hardware Installation47
- General Installation Instructions47
- Dust Filter Installation47
- Installation Scenarios49
- Desktop Installation Procedure49
- Rack-Mounted Installation50
Chapter 3 Front Panel Connections53
- Front Panel53
Chapter 4 MDF Connections61
- MDF Connections61
- MDF Connections Overview61
- MDF (Main Distribution Frame)62
- Telco-50 Cables62
Chapter 5 Power Connections65
- Power Connections65
Chapter 6 Fan Maintenance67
- Fan Maintenance Introduction67
- Removing and Installing the Fan Module67
Basic Settings69
Part II: Basic Settings69
Chapter 7 Introducing the Web Configurator71
- Accessing the Web Configurator71
- Screen Privilege Levels71
- Web Configurator Overview71
- Navigation Panel73
- Changing Your Password76
- Logging out of the Web Configurator77
- Saving Your Configuration77
Chapter 8 Tutorials79
- Initial Configuration79
- Initial Configuration Overview79
- Tutorials79
- Configuration Example85
Chapter 989
- Home and Port Statistics Screens89
  - Home Screen89
  - User Account103
Chapter 10 System Information97
- System Information97
Chapter 11 General Setup101
Chapter 12 User Account103
Chapter 13 Switch Setup107
Chapter 14 IP Setup113
Chapter 15 ENET Port Setup117
- ADSL Standards Overview119
Chapter 16 Xdsl Port Setup119
Chapter 17 Xdsl Profiles Setup139
Chapter 18 Xdsl Line Data151
- Xdsl Line Rate Info Screen151
- Xdsl Line Data Screen153
- Xdsl Performance Screen155
- G.bond Screen158
- Port Profile Screen139
- ATM Qos142
- ATM Traffic Classes142
- Traffic Shaping142
- Traffic Parameters143
- Upstream Policing145
- VC Profile Screen146
- Alarm Profile Screen148
- Xdsl Line Data151
- Downstream and Upstream119
- Profiles119
- Configured Versus Actual Rate120
- Fast Mode120
- Interleave Delay120
- Default Settings121
- Xdsl Port Setup Screen121
- Xdsl Port Setting Screen124
- Llc128
- Super Channel128
- VC Mux128
- Virtual Channels128
- VC Setup Screen129
- Virtual Channel Profile129
- Priority-Based Pvcs133
- PPVC Setup Screen134
- PPVC Setup Members Screen136
- Xdsl Profiles Setup139
- General Setup101
- ENET Port Setup117
- Xdsl Port Setup119
Part III: Advanced Application161
- Introduction to IEEE 802.1Q Tagged VLAN163
- Introduction to Vlans163
- Vlan163
- Forwarding Tagged and Untagged Frames164
- VLAN Status Screen165
- Static VLAN Setting Screen167
- VLAN Port Setting Screen169
- Igmp171
Advanced Application161
Chapter 19 VLAN163
Chapter 20 IGMP171
Chapter 21 Static Multicast187
Chapter 22 Multicast VLAN189
Chapter 23 Packet Filtering195
Chapter 24 MAC Filter199
- MAC Filter Introduction199
- MAC Filter Screen199
- Packet Filter Screen195
- MAC Filter199
- Multicast VLAN Overview189
- MVLAN Status Screen190
- MVLAN Setup Screen191
- MVLAN Group Screen193
- Packet Filtering195
- IGMP Snooping171
- IP Multicast Addresses171
- IGMP Proxy172
- IGMP Status Screen174
- IGMP Bandwidth Screen176
- Bandwidth Port Setup Screen177
- Config Screen179
- IGMP Filter Screen180
- IGMP Port Group Screen182
- IGMP Port Info Screen183
- IGMP Count Screen184
- Static Multicast187
- Static Multicast Screen187
- Multicast VLAN189
Chapter 25 Spanning Tree Protocol201
- RSTP and STP201
Chapter 26 Port Authentication209
- Introduction to Authentication209
- Introduction to Local User Database209
- Port Authentication209
- Radius209
- RADIUS Screen210
- Screen212
Chapter 27 Port Security215
- Port Security215
Chapter 28 DHCP Relay217
Chapter 29 DHCP Snoop223
- DHCP Snoop Overview223
- DHCP Snoop Screen224
- DHCP Snoop Status Screen225
- DHCP Counter Screen227
Chapter 30 2684 Routed Mode229
- 2684 Routed Mode Example229
Chapter 31 Pppoa to Pppoe237
- Pppoa to Pppoe237
- Pppoa to Pppoe Overview237
- Pppoa to Pppoe Screen238
- Pppoa to Pppoe Status Screen241
Chapter 32 DSCP243
Chapter 33 TLS PVC247
- Access Control List (ACL) Overview251
- ACL Profile Rules251
Chapter 34 ACL251
Chapter 35 Downstream Broadcast259
Chapter 36 Syslog261
- Access Control Overview263
- Access Control Screen263
Chapter 37 Access Control263
Chapter 38 IP Bridge273
- IP Bridge Overview273
- Upstream and Downstream Traffic274
- IP Bridge Settings275
- Dscp243
- Syslog Screen261
- Access Control263
- Snmp264
- Supported Mibs265
- SNMP Traps266
- SNMP Screen268
- Service Access Control Screen269
- Remote Management Screen270
- IP Bridge273
Chapter 39 Pppoe Intermediate Agent295
- Pppoe Intermediate Agent Tag Formate295
Chapter 40 Maximum MTU Size299
- Maximum MTU Size299
- Maximum MTU Size Screen299
Chapter 41 PVC Upstream Limit301
- PVC Upstream Limit301
Chapter 42 OUI Filter303
- OUI Filter Screen303
Routing Protocol, Alarm, Voip and Management305
Part IV: Routing Protocol, Alarm, Voip and Management305
- Static Routing307
- Alarm309
Chapter 43 Static Routing307
- Alarm Status Screen309
Chapter 44 Alarm309
- Alarm Descriptions310
- Alarm Event Setup Screen313
- Edit Alarm Event Setup Screen314
- Alarm Port Setup Screen316
Chapter 45 Voip317
Chapter 46 Maintenance343
Chapter 47 Diagnostic347
Chapter 48 MAC Table355
Chapter 49 ARP Table359
- How ARP Works359
- Introduction to ARP Table359
- ARP Table Screen360
- Introduction to MAC Table355
- MAC Table Screen356
- ARP Table359
- Introduction to H.248317
- Voip317
- Voip Overview317
- Termination318
- Commands319
- H.248/MEGACO Call Progression Example319
- Rtp321
- Voice Coding321
- PSTN Call Setup Signaling322
- Voip and Voiceband Data (VBD)323
- Voip Port Setup Screens323
- Port View Screen324
- Port Edit Screen326
- General Screen328
- Profile Screen331
- DSP Profile Screen333
- Media Gateway Screen335
- Voip Line Status and Info Screen336
- Diagnostic Screens339
- MLT Test Screen339
- MLT Relay342
- Firmware Upgrade Screen343
- Maintenance343
- Maintenance Screen343
- Restore Configuration Screen344
- Backing up a Configuration File345
- Load Factory Defaults345
- Command Line FTP346
- Reboot System346
- Diagnostic347
- Diagnostic Screen347
- Log Format350
- Log Messages350
- LDM Test Parameters352
- Tonediag Parameters353
- MAC Table355
Part V: Commands, Troubleshooting and Specifications361
Commands, Troubleshooting and Specifications361
Chapter 50 How to Access and Use the CLI363
- Accessing the CLI363
Chapter 51 Common Commands369
- Common Commands369
- Port Selection369
- IP Status370
- Configuration Status371
- Reset to Defaults371
- Isolation Show Command372
- Port and VLAN Isolation372
- Port Isolation Enable Command372
- Port Isolation Disable Command373
- VLAN Isolation Delete Command373
- VLAN Isolation Set Command373
- Statistics Monitor Command374
- Statistics Port Command375
Chapter 52 System Commands377
- System Commands377
Chapter 53 Alarm Commands385
Chapter 54 DHCP Commands393
Chapter 55 OUI Filter405
- OUI Filtering405
- OUI Enable and Disable Command Examples406
- OUI Set and Delete Command Examples406
- OUI Mode Command Example407
- OUI Show Command Example407
Chapter 56 IEEE 802.1Q Tagged VLAN and Isolation Commands409
- IEEE 802.1Q Tagging Types409
- Filtering Databases409
- Static Entries (SVLAN Table)410
- IEEE VLAN1Q Tagged VLAN Configuration Commands410
- VLAN Port Show Command Example412
- VLAN PVID Command Example412
- VLAN Priority Command Example412
- VLAN Set Command Examples413
Chapter 57 MAC Commands419
- Modify a Static Vlan Table Example413
Chapter 58 IGMP Commands425
- IGMP Snoop Enable Example425
- IGMP Snoop Show Example425
- IGMP Snooping Commands425
- IGMP Filter Commands426
- IGMP Snoop Disable Command Example426
- IGMP Filter Profile Delete Command Example427
- IGMP Filter Profile Set Command Example427
- IGMP Filter Set Command Example427
- IGMP Filter Show Command Example427
- IGMP Bandwidth Commands428
- IGMP Filter Profile Show Command Example428
- IGMP Bandwidth Port Commands429
- IGMP Bandwidth Port Show Command Example430
- IGMP Count Disable Command Example430
- IGMP Count Limit Commands430
- IGMP Count Enable Command Example431
- IGMP Count Set Command Example431
- IGMP Count Show Command Example431
- IGMP Snoop Statistics Commands431
- IGMP Group Statistics Command Example432
- IGMP Port Group Statistics Command Example432
- IGMP Port Info Statistics Command Example432
- IGMP Snoop Info Statistics Command Example432
- IGMP Query VLAN Commands433
- Multicast VLAN Commands433
- Multicast VLAN Disable Command Example435
- Multicast VLAN Group Set Command Example435
- Multicast VLAN Show Command Example435
Chapter 59 Packet Filter Commands437
- Command Summary437
- Packet Filter Show Command Example438
- Packet Filter Set Command Example439
- Packet Filter Pppoe Only Command Example439
Chapter 60 Switch and Statistics Commands441
- IEEE 802.1X Commands441
Chapter 61 IP Commands447
- General IP Commands447
- IP Commands447
- ARP Show Command Example449
- IP Settings and Default Gateway Example449
- Route Show Command Example449
- Statistics IP Command Example450
Chapter 62 IP Bridge Commands451
- IP Bridge Commands451
Chapter 63 SNMP Commands467
- ADSL Command Input Values469
Chapter 64 ADSL Commands469
- ADSL Commands470
- ADSL Name Command Example476
- ADSL Show Command Example476
- ADSL Downstream PSD Command Example477
- ADSL Loopback Command Example477
- ADSL Tel Command Example477
- ADSL Upstream Carrier Command Example477
- ADSL Upstream PSD Command Example477
- ADSL Downstream Carrier0 Command Example478
- ADSL Downstream Carrier1 Command Example479
- PMM Parameters Command Example479
- Impulse Noise Protection Command Example480
- ADSL Profile Commands481
- ADSL Profile Set Command Example484
- ADSL Profile Show Command Example484
- ADSL Profile Delete Command Example485
- ADSL Profile Map Command Example485
- Statistics ADSL Commands486
- ADSL Show Command Example489
- Linedata Command Example490
- ADSL Lineinfo Command Example491
- Lineperf Command Example492
- Minute Performance Command Example493
- Day Performance Command Example495
- Line Diagnostics Set Command Example495
- Line Diagnostics Get Command Example496
- Line Diagnostics Get 992.3 Command Example498
- SELT Diagnostic Get Command Example500
- SELT Diagnostic Set Command Example500
- Tone Diagnostics 992.3 Command Example501
- Alarm Profile Commands503
- Alarm Profile Delete Command Example508
- Alarm Profile Set Command Example508
- Alarm Profile Show Command Example508
- Alarm Profile Map Command Example509
- Alarm Profile Showmap Command Example509
Chapter 65 G.bond511
- ADSL Port Bonding511
- G.bond Set and Delete Command Examples512
- G.bond Show Example512
- Statistics ADSL G.bond Command Example512
Chapter 66 Virtual Channel Commands515
- Virtual Channel Command Input Values515
- Virtual Channel Profile Commands516
- Set Virtual Channel Profile Command517
- Delete Virtual Channel Profile Command518
- PVC Channels518
- Priority-Based Pvcs519
- PVC Set Command519
- PPVC Member Set Command Example520
- PPVC Set Command Example520
- 2684 Routed Mode Commands521
- PPVC Delete Command Example521
- PPVC Member Delete Command Example521
- PPVC Member Show Command Example521
- PPVC Show Command Example521
- 2684 Routed Mode Example523
- RPVC Gateway Delete Command Example525
- RPVC Gateway Set Command Example525
- RPVC Gateway Show Command Example525
- RPVC Set Command Example525
- RPVC Delete Command Example526
- RPVC Route Set Command Example526
- RPVC Route Show Command Example526
- RPVC Show Command Example526
- RPVC ARP Agingtime Set Command Example527
- RPVC ARP Agingtime Show Command Example527
- RPVC ARP Show Command Example527
- RPVC Route Delete Command Example527
- Pppoa to Pppoe (PAE) Translation528
- PAE PVC Set Command Example529
- PAE PVC Show Command Example529
- PAE PVC Counter Command Example530
- PAE PVC Session Command Example530
- Transparent LAN Service (TLS)531
- TLS PVC Set Command Example532
- TLS PVC Show Command Example532
- IP Bridge PVC Commands533
- PVC Upstream Limit Commands533
- Show PVC Upstream Limit Command Example533
- Disable PVC Upstream Limit Command Example534
- Enable PVC Upstream Limit Command Example534
- Set PVC Upstream Limit Command Example534
- ACL Commands535
- ACL Profile Commands535
Chapter 67 ACL Commands535
- ACL Profile Set Command Example538
- ACL Profile Show Command Example538
- ACL Profile Show Map Command Example538
- ACL Assignment Commands539
- ACL Assignment Set Command Example539
- ACL Assignment Show Command Example539
Chapter 68 Voip Commands541
- General Voip Command Parameters541
- Voip Show Commands541
- Voip Show Voip H248 Mg Command Example542
- Voip Countrycode Commands542
- Voip Countrycode Set Command Example543
- Voip Countrycode Show Command Example544
- Voip Diagnostic Commands545
- Voip Diagnostic Mlt Test Command Example546
- Diagnostic Mlt Show Command Example547
- Voip Diagnostic Mlt Relay Set Command Example547
- Voip Ip Commands548
- Voip Ip Set Command Example548
- Voip Ip Dns Command Example548
- Voip Port Commands549
- Voip Port Pots Gain Command Example550
- Voip Port Pots Impedance Command Example550
- Voip Port Show Command Example550
- Voip Port H248 Set Command550
- Voip Profile Dsp Commands551
- Voip Profile Dsp Delete Command Example553
- Voip Profile Dsp Map Command Example553
- Voip Profile Dsp Show Command Example553
- Voip Profile Dsp Set Command Example553
- Voip Profile H248 Commands554
- Voip Profile H248 Delete Command Example558
- Voip Profile H248 Set Command Example558
- Voip Profile H248 Show Command559
- Voip H248 Mg Commands559
- Voip H248 Mg Enable Command Example559
- Voip H248 Mg Set Command Example559
- Voip H248 Mg Show Command560
Chapter 69 Firmware and Configuration File Maintenance561
- Firmware and Configuration File Maintenance Overview561
- Filename Conventions561
- Editable Configuration File562
- Editable Configuration File Backup563
- Edit Configuration File563
- Editable Configuration File Upload564
- Firmware File Upgrade565
Chapter 70 Troubleshooting567
- The SYS or PWR LED Does Not Turn on567
- The ALM LED Is on567
- SFP LNK Leds Do Not Turn on568
- 100/1000 Leds Do Not Turn on568
- 100/1000 Ethernet Port Data Transmission569
- DSL Data Transmission569
- There Is no Voice on an ADSL Connection570
- I Cannot Make or Receive Phone Calls570
- Local Server571
- Data Rate572
- Configured Settings572
- Password572
- System Lockout572
- Snmp573
- Telnet573
- Resetting the Defaults574
- Resetting the Defaults Via Command574
- Uploading the Default Configuration File574
- Recovering the Firmware575
Chapter 71 Product Specifications579
- Physical Specifications579
- Voip Features582
- Default Settings583
- Limitations585
- Pin Assignments587
- Hardware Telco-50 Connector Pin Assignments587
- Telco-50 Cables589
- Console Cable Pin Assignments591
- ALARM Connector Pin Assignments591
Part VI: Appendices and Index593
Appendix A Changing a Fuse595
Appendix B PSTN Parameters by Country597
- United Kingdom625
Index645

ZyXEL Communications IES-1248-51A - Page 577

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