SW Version 2.04 30-January-2009 Page 119 of 128
C Alarm messages
C.1 MMI Module
Error Code Alarm Level Description
Power adapter error CRITICAL One of the two power adapter needs maintenance
Unit Fan Error CRITICAL One or more of the fans needs maintenance
Card missing CRITICAL A previously registered module is not present in the chassis
Card Mismatch CRITICAL The card inserted to the slot does not match the card type
that is expected. If the new card is intended for the slot,
remove tha card – then go to the about page and accept
changes (this removes the previous card history for the slot)
– then insert the new card again.
Alarm History Cleared INFORMATION Indicates in the alarm history log when the alarm history
was clear by the user.
Unable to communicate
with TWIN MMI
CRITICAL For DC1000 with internal redundancy the two MMI boards
are communicating. This alarm indicates that the
communication between these two are down.
Active Switch Critical In systems with dual IP input cards configured in a 1+1
redundacy configuration this alarm indicates that the
redundancy controller has switched.
Time Update Failed WARNING Could not connect to NTP server
C.2 Global PSI alarm
Error Code Alarm Level Description
PAT Missing CRITICAL PAT is missing for the indicated input ID.
Raised for inputs in which is used as part of the live
configuration only.
PMT Missing CRITICAL PMT is missing for the indicated input and service id.
Raised for services in which is used as part of the live
configuration only.
C.3 Dual Decoder Modules
Error Code Alarm Level Description
Audio Data Error MAJOR The decoder found errors in the decoded audio.
Audio Frames missing MAJOR The decoder has not decoded Audio the last second. May be
due to no audio in the Audio PID.
Audio PID Missing CRITICAL No TS packed with this PID has been received by the
decoder the last second.
Audio PID Scrambled CRITICAL
Audio Output PCM
underflow
MAJOR Audio buffer is running low. Signal error. Try to tune a
different source to exclude system error.
FPGA TS packet
overflow
CRITICAL The FPGA has run out of TS packet buffer. TS packets are
being discarded.
DVB Subtitles
LQ/ERROR
WARNING The DVB subtitling contains errors which will lead to low
quality DVB subtitles or no subtitling at all.
High Continuity Error
Rate
CRITICAL Input stream error detected
RF Output Low Power
Level
CRITICAL RF Output Power is below expected level
RF Modulator No Lock CRITICAL PLL on RF modulator is not locked. Indicates HW error.
RF Upconverter no lock CRITICAL PLL on upconverter is not locked. Indicates HW error.
RF Externally Muted MINOR The RF is uted by an external device via the mute interface.
RF overheated CRITICAL Temperature on RF module is too high. Check the position of
the air flow vent in the lower part of the chassis.
PCR PID Missing WARNING No TS packed associated with this PID has been received by
the decoder the last second.
No PCR on PCR PID. WARNING There is no PCR signaled on the PCR PID.
Stream Continuity
Error
WARNING The CC has been changed non-incrementally. Most likely
due to network issues.
Software download in
progress
NOTIFY Software is being downloaded to the specified decoder.
Transport stream
missing
CRITICAL The decoder has not received any TS packets the last
second.
VBI No valid data MAJOR The data received on the VBI PID is not valid VBI data.
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