Troubleshooting
USER MANUAL
Ascom d83 DECT Handset
Not possible to subscribe
handset using Easy Registration
feature.
1) The handset is subscribed to a
system.
1) Unsubscribe the handset and
then subscribe it by following the
instructions in Subscribe Handset
in IP-DECT System using Easy
Registration , page 51.
2) The IP-DECT system is not
configured for Easy Registration.
2) Subscribe the handset
manually, see Subscribe Handset
in DECT System Manually, page
52 or configure the system to
support Easy Registration. Refer
to the applicable Installation and
Operation Manual for your IP-
DECT system.
3) There is ambient equipment
disturbing your IP-DECT system.
3) Try to subscribe the handset in
other area in your building.
4) If the problem still exists,
restart your handset and
subscribe the handset.
13.2 Error or Warning Messages
Fault Probable cause Action or comment
No access The handset is in range, but has
no access rights.
Switch off the handset and then
switch it on again. If this does not
work, contact the system
administrator.
No System
The handset beeps once every
3.5 seconds with a low tone
followed by a high tone (during
max 30 minutes). If the vibrator is
enabled, it vibrates after the last
beep.
The handset is out of coverage,
or the handset is defective.
The beeps can be stopped with
the mute button. Then go into
range.
NOTE: When re-entering the
coverage area it can take a
couple of minutes before the
handset has automatically
registered with the system.
If this does not work, contact the
system administrator.
The message Failed is displayed
when the handset tries to
download an ECG waveform
image.
The IP-DECT wireless connection
point is overloaded with too
many calls.
Go refer to the patient. The ECG
Monitoring functionality starts
working when the IP-DECT
connection point is no longer
overloaded.
SERVICE NEEDED
Parameters corrupt
NOTE: This display message is
only shown in English.
The handset is defective. Send the handset for service.
84 TD 93434EN / 01 December 2021 / Ver. B