Avaya 9600 Series Instruction Manual

Contents
Chapter 1: Introduction.......................................................................................................... 11
Purpose................................................................................................................................ 11
Change history...................................................................................................................... 11
Chapter 2: Setting up Avaya 9601 IP Deskphone SIP......................................................... 12
Introduction to the 9601 SIP deskphone.................................................................................. 12
Physical layout...................................................................................................................... 13
Deskphone stand.................................................................................................................. 15
Administrative messages ...................................................................................................... 15
Locking and logging in to and logging out of your deskphone.................................................... 15
Logging in to your phone.................................................................................................. 16
Locking and unlocking your phone.................................................................................... 16
Logging out of your deskphone......................................................................................... 17
Chapter 3: Navigation............................................................................................................. 18
Scrolling and navigation......................................................................................................... 18
Feature table......................................................................................................................... 18
About icons........................................................................................................................... 20
Call history icons for 9608/9608G deskphones........................................................................ 21
Presence icons..................................................................................................................... 22
MLPP icons for 9608/9608G.................................................................................................. 22
Avaya Menu.......................................................................................................................... 23
Network information............................................................................................................... 24
Chapter 4: Operation.............................................................................................................. 25
Handling incoming calls......................................................................................................... 25
Answering a call.............................................................................................................. 25
Answering an incoming precedence call............................................................................ 26
Ignoring an incoming call................................................................................................. 26
Putting a call on hold....................................................................................................... 26
Muting a call................................................................................................................... 27
Answering an active call on a monitored extension............................................................. 27
Joining a call on a bridged line.......................................................................................... 27
Answering a call on a bridged line..................................................................................... 27
Picking up a call to another extension............................................................................... 28
Picking up a call to another call pickup group..................................................................... 28
Answering a call for a call pickup group member................................................................ 28
Interrupting a call with a whisper page............................................................................... 29
Handling mid-call operations.................................................................................................. 29
Parking a call.................................................................................................................. 29
Unparking a call.............................................................................................................. 30
Recording a call.............................................................................................................. 30
October 2019 Using Avaya 9601 IP Deskphone SIP 6
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Avaya 9600 Series Specifications

General

Brand	Avaya
Model	9600 Series
Category	IP Phone
Language	English