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5.2 Bosch eBike Systems 5.3 Service Procedure5.2 Bosch eBike Systems
1 1
Preparation with DiagnosticTool Preparation without DiagnosticTool
Carry out diagnostics and save eBike
diagnostic report
(see p. 108)
Carry out component cross-swap
(see p. 120)
2
Delete error messages
(see p. 109)
3
Perform a software update
(see p. 106)
4
Perform a test ride
5
Carry out a new diagnostics test.
Save the new report
(see p. 108)
Preparing to speak to Bosch eBike Service Team
X Exact problem description
– Does just an error message appear or does the
eBike system exhibit malfunctions?
– When and where does the malfunction occur?
– Are noises audible?
– Does the pedalling support drop out?
Please have the following available for your service
telephone call
X eBike diagnostic report
X Customer number and copy of the eBike invoice
X eBike incl. battery key
X Bosch part number of the defective component
5.3 Service Procedure
NEW
Product codes for
rapid identification
of main compo-
nents
(system-based, see
spare parts list)
5
SERVICE
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