Bosch eBike Active Line BDU310 - Page 163

155
5.13 Error Codes 5.13 Error Codes
PerformanceLine CX, PerformanceLine,
ActiveLinePlus (BDU350), ActiveLine (BDU310), ActiveLine (BDU250C / 255C)
error code
in DiagnosticTool
error code
in display
Error description, repair
0x550362
0x550363
0x500364
0x5B1365
– Internal drive unit software error, no motor support.
0x500366
0x50A320
0x50A321
0x510001
0x510002
510 Internal sensor error, motor support off or delayed in the starting phase.
0x510003
510
Internal sensor error, motor support off or delayed in the starting phase.
Walk Assist or Drive-Off-Mode not available.
0x510004
510
Internal drive unit software error. Motor support off or delayed in the
starting phase. Walk Assist or Drive-Off-Mode not available. Check if
software updates are available, and re-flash eBike.
0x510005
0x510006
510 Internal sensor error, motor support off or delayed in the starting phase.
0x511001
511 Acceleration sensor defective.
0x530001
0x530002
530
Battery authentication error: Battery could not be correctly identified.
Motor support off or delayed in the starting phase. Walk Assist or Drive-
Off-Mode not available. Be sure to use only original Bosch batteries.
Switch off eBike, remove and reinstall the batteries, restart eBike.
0x531001
531
eBike parameter error. Application parameters do not match the product
line parameter. Motor support off or delayed in the starting phase. Walk
Assist or Drive-Off-Mode not available. Check for tampering of the bicycle
software. Update software and make sure to use the correct flash files
that match the product line. Use online access to the eBike server via
DiagnosticTool to get the correct software files.
0x531002
531 Configuration error.
0x531005
531
Internal communication error. Check for tampering of the eBike software.
Please contact Bosch eBike Hotline.
0x531027
531
User support mode error. Motor support off or delayed in the starting
phase. Walk Assist or Drive-Off-Mode not available. Check for tampering
of the bicycle software. Software update. Use online access to the eBike
server via DiagnosticTool to get the correct software files.
5
SERVICE