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5.13 Error Codes
Basic approach
X Print the diagnostic report
X Delete the error code
X If needed, perform a software update
X Restart the system
X If the problem persists, contact Bosch Service Hotline.
5.13 Error Codes
PerformanceLine CX, PerformanceLine,
ActiveLinePlus (BDU350), ActiveLine (BDU310), ActiveLine (BDU250C / 255C)
error code
in DiagnosticTool
error code
in display
Error description, repair
0x531029
531
eBike parameter error. Application parameters do not match the bicycle
type parameter. Motor support off or delayed in the starting phase. Walk
Assist or Drive-Off-Mode not available. Check for tampering of the bicycle
software. Update software and make sure to use the correct flash files
that match the bicycle type. Use online access to the eBike server via
DiagnosticTool to get the correct software files.
0x53102A
531
Parameter error. Application parameters do not match the OEM bicycle
application ID. Motor support off or delayed in the starting phase. Walk
Assist or Drive-Off-Mode not available. Check for tampering of the bicycle
software. Update software and make sure to use the correct flash files
that match the OEM bicycle application ID. Use online access to the eBike
server via DiagnosticTool to get the correct software files.
0x53102D
531
Software version error. Earlier software version found. Motor support off.
Walk Assist or Drive-Off-Mode not available. Update software and make
sure to use the correct flash files. Use online access to the eBike server
via DiagnosticTool to get the correct software files.
0x53102E
531
Software variation error. Incompatible software variant found. Update
software and make sure to use the correct flash files. Use online access
to the eBike server via DiagnosticTool to get the correct software files.
0x540022
540
Internal temperature error. Drive unit temperature was above 80 ° C,
motor support is switched off. Switch off the system so that the drive
unit cools down.
0x54D021
–
Internal temperature error. Drive unit temperature was below -10 ° C. No
critical error. Allow Drive Unit to slowly warm to room temperature.
0x550023
550
Unknown load found, motor support is switched off. Remove the
unknown load.
0x550024
550
Unknown power source found, motor support is switched off. Remove the
unknown energy source.
0x550350
550
Front light is defective, overloaded or interrupted. Light functionality is
not available. Cross inspection by replacing the front/backlights and
connector. Disconnect the front light from the drive unit. Delete error
code, restart system.
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