159
5.13 Error Codes 5.13 Error Codes
PowerPack 300/400/500, PowerTube 500
error code
in DiagnosticTool
error code
in display
Error description, repair
0x656005 656
Configuration error. External voltage off, pre-charge out, charger out.
Run the software update.
0x658001 658
More than one battery was detected on the eBike system. Remove a bat-
tery from the eBike system..
0x6A0001
0x6A1004
– Internal software error. Software update.
0x6A0003 –
Temperature error. Implausible temperature found. No power supply,
system shutdown.
0x6A0004 –
Temperature error. Insufficient temperature found. Allow the battery to
warm slowly to room temperature.
0x6A0005 –
Temperature error. Excessive temperature found. No power supply, system
shutdown. Allow the battery to cool slowly to room temperature.
0x6A0006 –
Temperature error. Implausible temperature found. No power supply,
system shutdown.
0x6A0009 – Temperature error. Implausible temperature found.
0x6A000A –
Temperature error. Insufficient temperature found. Allow the battery to
warm slowly to room temperature.
0x6A000B –
Temperature error. Excessive temperature found. Allow the battery to cool
slowly to room temperature.
0x6A0010 – Internal communication error. No power supply, system shutdown.
0x6A0011
0x6A0051
0x6A0052
– Internal error.
0x6A0012 – Internal battery error. No power supply, system shutdown.
0x6A001E –
Battery Power Button ("On / Off") Error. No power supply, system shut-
down. Check the Power button ("On / Off") for defects.
0x6A0028 – Internal battery error. No power supply, system shutdown.
0x6A002C –
Voltage error. Implausible battery voltage found. No power supply, system
shutdown.
0x6A002D –
Voltage error. Implausible battery voltage found. No power supply, system
shutdown.
0x6A0032 – Internal battery cell error. No power supply, system shutdown.
0x6A0033 –
Charger error. Defective charger found. Discontinue charging. Replace the
charger.
0x6A0039 –
Current direction errors. Battery is charged in discharge mode. No power
supply, system shutdown. Check system for original equipment.
0x6A003A – Current error. No power supply, system shutdown.
0x6A003B –
Current direction errors. Battery has been discharged in the charging
mode. No power supply, system shutdown. Check system for original
equipment. Replace the charger.
0x6A003C –
Discharging error. Excessive current during discharge process. Check for
original components. Remove the batteries, press and hold the OFF switch
for 10 seconds, re-connect, restart the system.
0x6A003D –
Battery short circuit. No power supply, system shutdown. Check plug and
cable for damage or tampering.
5
SERVICE