Bosch eBike Active Line BDU310 - Page 168

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5.13 Error Codes
Basic approach
X Print the diagnostic report
X Delete the error code
X If needed, perform a software update
X Restart the system
X If the problem persists, contact Bosch Service Hotline.
5.13 Error Codes
PowerPack 300/400/500, PowerTube 500
error code
in DiagnosticTool
error code
in display
Error description, repair
0x6A003E
0x602040
– Internal battery error. No power supply, system shutdown.
0x6A003F – Internal battery error.
0x6A0041 –
Voltage error. Implausible battery voltage found. No power supply, system
shutdown. Print diagnostic report, clear fault code, disconnect charger
and restart charging cycle.
0x6A0042 –
Voltage error. Surge found. Print diagnostic report, clear fault code, dis-
connect charger and restart charging cycle.
0x6A0044 –
Voltage error. Implausible battery voltage found. Print diagnostic report,
clear fault code, disconnect charger and restart charging cycle.
0x6A0045 –
Voltage error. Surge found. Print diagnostic report, clear fault code, dis-
connect charger and restart charging cycle.
0x6A0046 –
Voltage error. Under voltage found. Print diagnostic report, clear fault
code, disconnect charger and restart charging cycle.
0x6A0049
0x6A004A
– Internal battery error. No power supply, system shutdown.
0x6A004C –
Charging error. Excessive current found during charging.
No power supply, system shutdown.
0x6A004D – Internal signal error. Charging is switched off.
0x6A0050 –
Multi battery error. No power supply, system shutdown. Turn off eBike,
remove batteries, reconnect, reboot the system.
0x6A1001 – Internal software error.
0x6A1005 –
Internal hardware error. Replace battery. Please send the battery back to
Bosch.
0x6A1006 –
Internal software error. Remove the batteries, press and hold the “on/off”
switch for 10 seconds, re-connect, restart the system.