Bosch eBike Active Line BDU310 - Page 173

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5.13 Error Codes 5.13 Error Codes
eShift – NuVinci H|Sync
error code
in DiagnosticTool
error code
in display
Error description, repair
– 750 Cadence control control and shifting are not possible. Replace H|sync.
– 751
Limited functionality of the cadence control. Manual shifting possible.
Adjust/correct configuration via NuVinci Desktop (diagnostic tool).
– 760
H|sync attempted to calibrate, but it was not pedalled. Diagnostics via
NuVinci Desktop (diagnostic tool), if required, to replace any unsup-
ported components.
– 761
Calibration completed and found that the entire switching range is not
available. Restart calibration, cross exchange H|sync.
– 770
Limited functionality of the cadence control. Manual shifting possible.
Switch the system off and on again, cross-swap H|sync, if required,
exchange the H|sync
– 771 Limited functionality of the cadence control.
– 780
Cadence control and manual shifting are not possible. The gear system is
locked in undefined gear. Switch the system off and on again, cross-swap
H|sync, if required, exchange the H|sync.
– 781
Cadence control and manual shifting are not possible. The gear system is
locked in undefined gear. Turn the system off and then on again, repair
work by NuVinci Service Center.
– 799
Cadence control and manual shifting are not possible. Update H|sync via
NuVinci Desktop (Diagnosetool).
eShift – SRAM DD3 Pulse
error code
in theDiagnostic-
Tool
error code
in display
Error description, repair
– 700 Internal error of the DD3-ClickBox. Exchange the ClickBox.
– 730
The circuit is not possible to switch a gear, shifting mechanism blocked.
Turn the system off and then back on again. Manually move the switching
mechanism. If not possible: Remove the ClickBox from the bike and move
the mechanics manually to the hub and ClickBox. Replace non-moving
component. Contact SRAM eBike Service.
– 731
Self-adjustment of the circuit is not possible. Turn the system off and on
again. Turn the ClickBox into third gear, accelerate from the stand to
approx. 25 km / h.
– 735
Actuator motor temperature too high. Turn the system off and then back on
again. Let the ClickBox cool down.
– 736
Surrounding temperature too high. Turn the system off and then back on
again. Let the ClickBox cool down.
– 737
Surrounding temperature too low. Turn the system off and then on again,
allow the system to slowly heat to room temperature.
– 799
SRAM-DD3-ClickBox software version does not support the connected
Bosch eBike system.
5
SERVICE