Page 61© 2002 Radionics
D6412/D4412 Installation Guide
45349D
D6412/D4412
Installer’s Keypad & Installer Mode
13.3.11 Press [0] Call for Service Details
The system displays Call for Service to end users when they press [Cmd 42] to display System Troubles
and there is a Call for Service condition present.
The first line of the display is fixed. The second line is programmable text that can be used to enter the preferred
phone number to use if a call for service must be placed. This number could be the central station’s phone
number or a different number. The second line could also be used to show an instructional message, such as
“PRESS 0 TO VIEW.” This message would instruct the user to press the [0] key to view system trouble details.
There are a variety of system conditions that can bring up the Call for Service display. The exact nature of the
trouble is not shown to the end user because none of the conditions can be serviced by them (they require
attention from the servicing company).
Call for Service Details
Comm Fail, Destination 1 [2] – system attempted to send report to this routing destination, but failed. See
Appendix A, Routing Dialing Tables in the D6412/D4412 Program Entry Guide (P/N: 45351) for details on the
communication failed event.
System battery is low – The battery connected to the panel has fallen below 12.1 volts.
System battery is missing – The battery connected to the panel is badly discharged, damaged, or
disconnected.
Data bus missing, Device ### – The SDI data bus device set to the address shown in the display (###) is
missing or has stopped responding.
Data bus tamper, Device ### – The tamper on the SDI data bus device set to the address shown in the display
(###) is open.
Data bus reset, Device ### - The SDI data bus device set to the address shown in the display (###) has reset
its microprocessor.
Data bus trouble, Device ### – The SDI data bus device set to the address shown in the display (###) is
sending a trouble message to the panel. Troubles are defined per device type. See the instructions for the
device shown to learn the exact nature of the trouble.
Bell supervision fault PO 2 – Programmable Output 2 (marked PO 2 on the panel) can be programmed as a
supervised siren/speaker. See Outputs in the D6412/D4412 Program Entry Guide (P/N: 45351). When PO 2 is
programmed for supervision, disconnecting the siren or speaker generates this fault condition.
RF Rcvr Trouble, Device ### – The premises RF receiver set to the displayed SDI address (Device ###) is
sending a trouble message to the panel. Troubles are defined per receiver type. See the instructions for the
receiver shown to learn the exact nature of the trouble.
RF Rcvr Jammed, Device ### – The premises RF receiver set to the displayed SDI address (Device ###) is
sending a jammed message to the panel.
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