Page 65© 2002 Radionics
D6412/D4412 Installation Guide
45349D
D6412/D4412
16.0 Troubleshooting
16.1 Introduction
Radionics provides this guide to help you troubleshoot problems with the panel. To prevent problems from
occurring, read the preceding sections of this manual and the D6412/D4412 Program Entry Guide (P/N: 45351)
to verify that the panel is correctly installed and programmed.
Below are various problems that may occur followed by explanations of the problems (cause) and solutions.
16.1.1 Arming Issues
Problem Cause Solution
I enter a valid passcode to arm an
area, but the area does not arm.
No points are programmed for
that area; user does not have
appropriate authority level to arm
system.
−
Add a minimum of one point to each area.
−
Make sure all users who should be able to
arm/disarm the system have the
appropriate authority level. See Section 2.8
Authority Level Configuration in the
D6412/D4412 Program Entry Guide (P/N:
45351).
I cannot tell if my panel is Part On
armed or Part 2 On armed.
The command center does not
display which Part On arming
feature is currently in use. There
is no solution. The user that turns
the system on will have to know
which keys were pressed (Cmd 2
is Part On; Cmd 3 is Part 2 On).
This only affects panels with
Firmware version 1.03 or lower.
N/A
I armed my panel All On, but it
keeps changing to Part On all by
itself.
The All On - No Exit arming option
is enabled. When the panel was
armed, nobody faulted an Exit
Delay point, therefore the panel
did not arm those internal points.
To disable this feature, see the D6412/D4412
Program Entry Guide (P/N: 45351), Section 2.6
Global Open/Close Options, Arming Options 1
(Nibble 0258).
16.1.2 Point Issues
Problem Cause Solution
I have a trouble on a keyswitch
point and it will not clear. The
point is restored to its normal
condition.
Swinger Bypass may be enabled
on this point index. The point will
not restore until the swinger
bypass condition restores.
Arm and disarm the panel to clear the current
trouble. To prevent this in the future, check the
keyswitch point index programming and make
sure the swinger bypass feature is disabled.
My Independent Zone Controller
does not generate a “point fault”
on the command center when it is
disarmed. The 9000 Series
panels show a point fault during
this condition.
This is normal panel operation. N/A
The command center shows Point
1 as being faulted even though
the 1k EOL resistor is in place.
The EOL Resistor Value Nibble
(Nibble 1026) is programmed for
1k EOL resistors, and Point 1
always requires a 2.2k EOL
resistor.
Replace the 1k EOL resistor on Point 1 with a
2.2k EOL resistor.
There is no output after alarming
a point.
N/A Review the following sections in the
D6412/D4412 Program Entry Guide
(P/N:
45351):
2.17 Outputs
and
2.14 Point Index
Configuration, Point Index Option 2
.
Troubleshooting
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