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Confidential
Error code BB00
A white level not within the standard was scanned when function code 55 was executed.
Error code BC00
When scanning the fax, white or black correction data for the second side CIS was not within
the correct range (second time).
Error code BD00
A black level not within the standard was scanned when function code 55 was executed.
Step Cause Remedy
1
Dirt on the second side
document hold
Clean the second side document hold.
2 Dirt on the white tape Clean the white tape.
3 First side CIS unit failure Replace the first side CIS unit.
4 Second side CIS unit failure Replace the second side CIS unit.
5
Second side document hold
failure
Replace the ADF unit.
6 White tape failure Replace the document scanner unit.
7 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Incorrect correction data for
second side CIS unit
Execute "Acquire white level data (function
code: 55)".
2
Dirt on the white tape on the
second side document hold
Clean the white tape on the second side
document hold.
3 Second side CIS unit failure Replace the second side CIS unit.
4 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Dirt on the second side
document hold
Clean the second side document hold.
2 Dirt on the white tape Clean the white tape.
3 First side CIS unit failure Replace the first side CIS unit.
4 Second side CIS unit failure Replace the second side CIS unit.
5
Second side document hold
failure
Replace the ADF unit.
6 White tape failure Replace the document scanner unit.
7 Main PCB failure Replace the main PCB ASSY.
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