Problems with the printing quality
Paper rubs against the Printhead
Cause Corrective Action
Load paper of the same type as you have specied
in the printer driver .
( → P .106)
( → P .136)
The type of paper specied in the printer driver does
not match the type loaded in the printer .
Make sure the same type of paper is specied in the
printer driver as you have loaded in the printer .
1. Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and
try printing again.
Paper has been loaded incorrectly , causing it to
wrinkle.
Reload the paper .
( → P .106)
( → P .136)
The Printhead is set too low in the Control Panel
menu.
In the Control Panel menu, set Head Height to
Automatic .
( → P .61 1)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a V acuumStrngth
setting of Strong or Strongest in the Control Panel
menu. If the paper still rubs, set Head Height to
Highest in the Control Panel menu.
( → P .621)
( → P .61 1)
When printing on CAD T racing Paper or other
lm-based media, choose a V acuumStrngth setting
of Standard , Strong , or Strongest in the Control
Panel menu. If the paper still rubs, set Head Height
to Highest in the Control Panel menu.
( → P .621)
( → P .61 1)
Y ou are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
When printing on paper 0.1 mm (0.004 in) thick or
less, choose a V acuumStrngth setting of W eakest
in the Control Panel menu. If the paper still rubs, set
Head Height to Highest in the Control Panel menu.
( → P .621)
( → P .61 1)
When you have loaded paper , the paper you have
loaded does not match the type selected on the
Control Panel .
Be sure to select the correct type of paper in the
Control Panel menu when loading paper .
( → P .106)
( → P .136)
670 T roubleshooting
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