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Canon PRISMAsync v3.2 - User Manual

Canon PRISMAsync v3.2
164 pages
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Technical
Service
Manual
PRISMAsync v3.2
for
imagePRESS
C7010VPS Series
C7011VPS Series
COPYRIGHT 2015 CANON Inc. CANON PRISMAsync v3.2 for imagePRESS C7010VPS Series/C7011VPS Series PRINTED IN U.S.A.
January 5, 2015

Table of Contents

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Canon PRISMAsync v3.2 Specifications

General IconGeneral
CategoryController
Device NameCanon PRISMAsync v3.2
Operating SystemLinux-based
Supported PrintersCanon imagePRESS series
InterfaceEthernet, USB
Supported Operating SystemsWindows, macOS
Maximum Resolution2400 x 2400 dpi
Color ManagementICC
File FormatsPDF, PostScript, TIFF, JPEG
RIP TechnologyAdobe PDF Print Engine
Job Managementjob tracking, scheduling
Versionv3.2

Summary

Chapter 1 Preface

Application

Manual is for qualified persons to learn technical theory, installation, maintenance, and repair.

Corrections

Manual may contain inaccuracies; Océ will release technical information or new editions.

Trademarks

Product and company names are registered trademarks of their respective companies.

Copyright

Manual is copyrighted; reproduction requires written consent from Océ.

Safety and Emissions Compliance

Details safety approvals and emissions compliance standards met by the server.

Lithium Battery Handling Precautions

Important safety notes regarding the risk of explosion when replacing the lithium battery.

Chapter 2 Introduction

Features

Lists key features of the PRISMAsync controller for production printing.

Chapter 3 Installation

Passwords

Overview of default passwords for servicing and adjustments.

Installation Sequence

Step-by-step guide for installing the PRISMAsync controller.

Verify Site Conditions

Checks required before installing the PRISMAsync controller.

Assemble Operator Panel

Instructions for assembling the operator panel before connecting.

Unpack PRISMAsync

Procedure for unpacking the PRISMAsync controller and checking contents.

Install PRISMAsync Supports;Pedestals

Steps to install supports or pedestals for the PRISMAsync controller.

Connect PRISMAsync

Detailed instructions for connecting the PRISMAsync to various components.

Finish Installation

Final steps to complete the PRISMAsync installation process.

Chapter 4 Using the PRISMAsync

Operator Panel Overview

Description of the components and functions of the operator panel.

System Settings Configuration

How to configure system settings via the operator panel and Settings Editor.

Maintenance and Service Modes

Accessing maintenance and service modes for system adjustments.

System Service Mode

Navigating and using the PRISMAsync Service Diagnostic System (SDS).

Engine Service Mode (During Printing)

Using engine service mode for monitoring and analysis during printing.

Colour Adjustments

Procedures for calibrating colour and editing CMYK curves.

Media Management

Managing media types and performing paper adjustments.

Operator Maintenance

Using the Operator Maintenance Application (omapp) for tasks.

Chapter 5 System Start, Shutdown, and Restart

Turn On the System

Recommended procedure for powering on the system components.

Turn Off the System

Procedure for safely shutting down the PRISMAsync system.

Restart the System

Steps to restart the PRISMAsync controller.

Restart Copier Only

Procedures for restarting only the copier without restarting PRISMAsync.

Restart Copier After Error

Steps to restart the copier when an error occurs, without restarting PRISMAsync.

Chapter 6 The Settings Editor

Accessing the Settings Editor

Methods to access and use the web-based Settings Editor application.

Chapter 7 Service Procedures

Controller Compatibility

Information on hardware versions and compatibility issues.

Hardware Components Overview

Identification and description of internal hardware components.

Access Internal Components

Step-by-step guide to open the PRISMAsync controller.

Replace GPU Board

Procedure for replacing the Graphics Processing Unit (GPU) board.

Replace DDI Board

Procedure for replacing the DDI interface board.

Replace AUX Control Board

Procedure for replacing the Auxiliary Control board.

Replace DDR3 Modules

Procedure for replacing DDR3 memory modules.

Replace Hard Disk Drives

Procedure for replacing the system and data hard disk drives.

Install;Replace Ethernet Board

Procedure for installing or replacing the Ethernet board.

Replace Base Controller

Procedure for replacing the main base controller unit.

Connect Harness 22 W01

Instructions for connecting the 22W01 harness cable.

Chapter 8 Firmware Upgrades via PRISMAsync

Firmware Upgrade of Engine and Accessories

Steps for upgrading firmware using a USB stick.

Firmware Upgrade (Safe Download Mode)

Procedure for firmware upgrade using safe download mode.

Firmware Upgrade Additional Information

Details on feedback, version checking, and error messages during firmware upgrades.

Chapter 9 System Software

System Software Management

Information on checking and managing system software versions.

Prepare USB Stick for Installation

Guide to preparing a USB stick for PRISMAsync software installation.

Reuse USB Stick After Installation

Steps to prepare a used USB stick for subsequent installations.

Re-install System Software

Procedure for re-installing the PRISMAsync system software.

Install Patches

Methods for installing software patches via PC, USB, or server.

Install License

Procedure for uploading and installing software licenses.

Install Printer Driver

How to obtain and install the printer driver.

Configure Machine for USA

Additional steps for configuring the machine for use in the USA.

Chapter 10 Troubleshooting

General Troubleshooting

Overview of troubleshooting areas and initial checks.

Check External Connections

Verifying all external cables and connections are correctly made.

Check Internal Components

Inspecting internal components for proper seating and connections.

Comprehensive System Inspection

Detailed component-by-component check of hardware installation.

Diagnose LEDs

Interpreting status LEDs on various boards and indicators.

Error Messages and Conditions

Table of error codes, problems, and their recommended actions.

11504 Error Screen Behaviour

Specific handling and logging for the 11504 software error.

Handling 11504 MRE

Advanced troubleshooting steps for persistent 11504 errors.

Beep Codes PRISMAsync

Troubleshooting based on system beep codes during boot.

Chapter 11 Appendix

Appendix A: Specifications

Technical specifications of the PRISMAsync controller hardware.

Connectivity

Details on network protocols and connection types supported.

Appendix B: Parts Overview

List and illustration of serviceable parts.

Appendix C: Tips & Tricks

Helpful tips for common issues like memory checks and print quality.

Appendix D: System Log Files

Procedures for creating datadump and trace files for analysis.

Appendix E: Engine Reports

Information on generating and storing engine reports for status overview.

Appendix F: The Trapping Editor

Settings and parameters for the trapping editor feature.

Appendix G: EAC Document

Overview of Océ model numbers for the imagePRESS series.

Appendix H: System Overview

Diagram illustrating the system architecture and component connections.

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