Firmware upgrade of Engine and Accessories (safe
download mode)
Introduction
This topic describes the firmware upgrade of engine and accessories by a FST in safe download
mode.
The firmware files should be stored on a USB stick created with the Service Support Tool (SST)
Before you begin
• Make sure to have the following tools at your disposal:
• 1 USB key for Printer firmware (FAT32 formatted)
• SST (Service Support Tool) version 4.72EK or higher
• Create a Canon Firmware USB installation key by using the SST-Tool.
• Print the PRISMAsync configuration report, colour configuration report and the printer P_PRINT
(Service Mode).
Firmware upgrade of engine and accessories from USB
NOTE
This firmware update is done in Safe Download Mode to guaranty the data transfer between
PRISMAsync controller and the print engine.
Please follow the steps in the exact order as described below. Any changes in the order might
give unpredictable results
Set up the system to enable upgrade
step Action additional Info
1
Shutdown system
Shut down the system with the [Sleep]
button.
Select [Shutdown] and then [Shutdown].
The complete system will shut down, in-
cluding the printer. (If it was on)
IMPORTANT
Do not use 'Forced shutdown' be-
cause the printer will stay off for a
long time. The 'Forced shutdown'
procedure might harm your system.
Switch engine to Safe Download Mode
step Action additional Info
1
Locate DIP switch panel
On the backside of the printer, open the
DIP switch panel.
4
Firmware upgrade of Engine and Accessories (safe download mode)
86 Chapter 8 - Firmware upgrades via PRISMAsync
PRISMAsync V3.2
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