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17.3 Troubleshooting
Symptom Probable cause(s) Countermeasure
Nothing is displayed.
x The AC adapter is disconnected.
x The breaker of the room is off.
x The voltage is wrong.
Check the power and connect
AC adapter correctly. (See 4.1)
Transportation screws haven’t
been loosened.(UW only)
Turn them anti-clockwise until
they stop. (See 4.3)
The pan is displaced. Place the pan properly.
Pan supporter caps are not installed.
Install pan supporter caps.
(See 4.3)
“OL” or “-OL”
is displayed.
The load on the pan is too large. Use balance within its capacity.
Display does not change
when pan is loaded.
Pan is displaced. Place the pan properly.
Affected by vibration or air flow.
Install the balance at a proper
site. (See 4.1)
Try changing environment
settings. ( See 11.)
Display fluctuates.
Protective in-use cover touches the
pan.
Adhere the cover firm to the
balance body. (See 4.3)
Span calibration has not been done. Calibrate it properly. (See 10.)
The weighed result is
not accurate.
Taring has not been done. Tare before weighing. (See 5.1)
Does not display the
unit desired to use.
The unit has not been set up Set it up in advance. (See 12.)
Menu item selection
is rejected.
Menu Lock is ON. Release Menu Lock. (See 7.5.3)
WindowsDirect does
not work.
See “6. WindowsDirect Function”
An error code is shown. See “17.2 Error Display”
17.4 LCD (Liquid Crystal Display) Check
By selecting the whole lighting mode, the LCD can be easily inspected upon power is connected.
To have the display stop and hold at whole lighting after power is connected,
select the menu item 37.
When the display holds, press the [O/T] key to proceed to the mass display.
To have the display stop and proceeds to the mass display automatically,
select the menu item 38.
If the display is not the same as the figure in 2.3, contact your Shimadzu representative.
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