CIM MDT500 HE - Error Messages and Problem Solving

MDT500 HE - Operator's Manual
91
6.1 ERROR MESSAGES AND PROBLEM SOLVING
In case of failure or operator’s error the machine shows on the display the error code followed by a
message that caused the interruption of the machine cycle.
Refer to the chart Error Messages to obtain information useful for their resolution.
Error
Code
Message
Cause
Solution
100
PROTOCOL error
General protocol error
101
PROTOCOL error: overflow field
Too many fields sent to the
serial port.
Check the number of fields of the active
format and make sure that the fields sent
by computer are not more than the
required number
102
PROTOCOL error: underflow field
Few fields sent to the serial
port.
Check the number of fields of the active
format and make sure that the fields sent
by computer are not less than the
required number
103
PROTOCOL error: bad format
The format sent from the
serial port is not correct.
Check the format sent from the computer,
making sure that the number of fields is
not higher than 26 and that the length of
each field is not more than 42 characters.
104
PROTOCOL error: long field
The text of a field sent
through serial port is too
long.
Decrease the number of characters sent
from the computer or increase the field
length entering into LCD EDIT->Format
200
Invalid drum
The drum setup is not valid.
Go to SETUP->EMBOSSER WHEEL and
check the configuration
201
Invalid format
The format used to emboss
is wrong or not enabled.
Go to LCD EDIT->Format and check:
- active format set
- at least one field present in the
format.
- inter-character spacing higher than 0
202
Not ready to emboss
The machine is not ready to
emboss.
In the main screen press RETURN on the
keyboard to go to the READY status
203
Busy
The machine is busy and
cannot emboss a new tag
- If the machine is embossing, wait until
the tag has been completed
- leave the protected menu you are in.
300
Communication with cpu 2 fail
Communication with cpu 2
failed.
- The CAN cable might be broken or not
properly connected to one of the CPU
of the machine.
- CPU2 board not supplied with power
- software blocked.
Contact the Technical Service
301
Comm. CPU 2: start emboss
Communication with cpu 2
failed during the embossing
stage
Like error 300
302
Comm. CPU 2: status
Communication with cpu 2
failed during the status
request
Like error 300
E
E
E
R
R
R
R
R
R
O
O
O
R
R
R
M
M
M
E
E
E
S
S
S
S
S
S
A
A
A
G
G
G
E
E
E
S
S
S
A
A
A
N
N
N
D
D
D
P
P
P
R
R
R
O
O
O
B
B
B
L
L
L
E
E
E
M
M
M
S
S
S
O
O
O
L
L
L
V
V
V
I
I
I
N
N
N
G
G
G
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