Chapter 6. Error Messages and Codes
Chapter 6.1 Introduction
This chapter provides Power On Self Test error messages, DIAGNOSTIC error
codes, and memory error codes.
The messages and codes are given in tables that list the message or error
code, a description of the error, and the probable failure or action required
to resolve the error condition.
Chapter 6.2 Power On Self Test Messages
An error message results if a problem is encountered during the Power On Self
Test. This Power On Self Test runs automatically when the system is turned
on.
Table 6-1 lists the messages, audible (beep) message, probable cause, and the
recommended action.
Table 6-1. Power On Self Test Error Messages
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Message Beeps Probable Cause Recommended Action
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101 - ROM Error 1 Long, System ROM 1. Inspect ROM placement
1 Short 2. Verify correct ROM
location
3. Replace ROM
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102 - System Board None System board Replace system board
Failure
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162 - System 2 Short System Run SETUP.
Options Not Set configuration
incorrect
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163 - Time & Date 2 Short Invalid time Run SETUP.
Not Set or date
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164 - Memory Size 2 Short System Check memory configuration
Error configuration and run SETUP.
incorrect
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XX000YY ZZ - 201 None RAM failure Refer to Section 6.4,
Memory Error "Memory Error Codes."
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301 - Keyboard None Keyboard failure Replace keyboard.
Error
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303 - Keyboard None Keyboard Replace system board.
Controller Error controller
failure
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Message Beeps Probable Cause Recommended Action
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