96 Culligan® Culligan Top Mount (CTM) Water Softeners
96 Cat. No. 01029401
Limited Warranty
You have just purchased one of the finest water conditioners made. As an expression of our confidence in Culligan Inter-
national Company products, this product is warranted to the original end-user, when installed in accordance with Culligan
specifications, against defects in material and workmanship from the date of original installation, as follows:
For a period of TWO YEARS The entire metered model conditioner, including internal parts. The
control valve internal parts. The brine valve and its component
parts. Culligan-designed accessories limited to the flow meter, vac-
uum breaker, pressure relief valve, plumbing adapter, GBE board,
pilot valve and Aqua-Sensor Probe.
For a period of FIVE YEARS The control valve body, excluding internal parts.
The salt storage container internal components.
The fiberglass wound container(s), if so equipped*.
The salt storage container(s), if so equipped.
*The tank must be protected by a vacuum breaker device as described in the unit’s operating manual. Damage to the tank
caused by vacuum is not covered by this warranty. The unit must be used in operating conditions that conform to Culli-
gan’s recommended design guidelines. This warranty will not apply if the unit has been modified, repaired or altered by
someone not authorized by Culligan.
If a part described above is found defective within the specified period, you should notify your independently operated
Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your
premises. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer. You pay
only freight from our factory and local dealer charges.
We are not responsible for damage caused by accident, fire, flood, freezing, Act of God, misuse, misapplication, neglect,
oxidizing agents (such as chlorine, ozone, chloramines and other related components), alteration, installation or operation
contrary to our printed instructions, or by the use of accessories or components which do not meet Culligan specifications.
Refer to the specifications section in the Installation and Operating manual for application parameters.
Our product performance specifications are furnished with each water conditioning unit. TO THE EXTENT PERMITTED
BY LAW, CULLIGAN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE; TO THE EXTENT REQUIRED BY LAW, ANY
SUCH IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD SPECIFIED ABOVE FOR
THE ENTIRE CONDITIONER. As a manufacturer, we do not know the characteristics of your water supply or the purpose
for which you are purchasing this product. The quality of water supplies may vary seasonally or over a period of time, and
your water usage rate may vary as well. Water characteristics can also differ considerably if this product is moved to a
new location. For these reasons, we assume no liability for the determination of the proper equipment necessary to meet
your requirements, and we do not authorize others to assume such obligations for us. Further, we assume no liability and
extend no warranties, express or implied, for the use of this product with a nonpotable water source or a water source
which does not meet the conditions for use described in the installation and operation manual(s) that accompany the
equipment. OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF
THE FAILED PARTS OF THE WATER CONDITIONER, AND WE ASSUME NO LIABILITY WHATSOEVER FOR DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL, OR OTHER DAMAGES.
Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. Similarly, some states do not allow the exclusion of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. Consult your telephone directory for your local independently
operated Culligan dealer, or write Culligan International Company for warranty and service information.
Culligan International Company
9399 West Higgins Road, Suite 1100
Rosemont, Illinois 60018
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