Removing the palm-rest assembly ....................................................................................................................... 126
Installing the palm-rest assembly ..........................................................................................................................127
Chapter 7: Software...................................................................................................................129
Operating system.............................................................................................................................................................129
Drivers and downloads................................................................................................................................................... 129
Chapter 8: BIOS Setup...............................................................................................................130
Entering BIOS Setup program...................................................................................................................................... 130
Navigation keys................................................................................................................................................................ 130
F12 One Time Boot menu.............................................................................................................................................. 130
View Advanced Setup options...................................................................................................................................... 131
View Service options....................................................................................................................................................... 131
System Setup options..................................................................................................................................................... 131
Updating the BIOS.......................................................................................................................................................... 150
Updating the BIOS in Windows.............................................................................................................................. 150
Updating the BIOS in Linux and Ubuntu.............................................................................................................. 150
Updating the BIOS using the USB drive in Windows........................................................................................150
Updating the BIOS from the One-Time boot menu........................................................................................... 151
System and setup password..........................................................................................................................................151
Assigning a System Setup password.................................................................................................................... 152
Deleting or changing an existing system password or setup password....................................................... 152
Clearing system and setup passwords....................................................................................................................... 153
Chapter 9: Troubleshooting....................................................................................................... 154
Handling swollen rechargeable Li-ion batteries........................................................................................................154
Dell SupportAssist Pre-boot System Performance Check diagnostics.............................................................. 154
Running the SupportAssist Pre-Boot System Performance Check.............................................................. 155
Built-in self-test (BIST)................................................................................................................................................. 155
(Motherboard Built-In Self-Test) M-BIST...........................................................................................................155
Logic Built-in Self-test (L-BIST)............................................................................................................................156
LCD Built-in Self-Test (LCD-BIST)....................................................................................................................... 156
System-diagnostic lights................................................................................................................................................156
Recovering the operating system................................................................................................................................157
Real-Time Clock (RTC Reset)...................................................................................................................................... 158
Backup media and recovery options........................................................................................................................... 158
Network power cycle......................................................................................................................................................158
Drain flea power (perform hard reset).......................................................................................................................158
Chapter 10: Getting help and contacting Dell............................................................................. 160
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Contents