Eaton Network-M3 - Page 148

Settings
Contextual help of the web interface – 148
Card wrong timestamp leads to "Full acquisition has failed" error message on Software
Symptoms:
IPP/IPM shows the error message"The full data acquisition has failed" even if the credentials are correct.
Possible cause:
The Network module timestamp is not correct.
Probably the MQTT certificate is not valid at Network module date.
Action:
Set the right date, time and timezone. If possible, use a NTP server, refer to Contextual
help>>>Settings>>>General>>>System details>>>Time & date settings section.
3.7.9.8.1 For other issues
3.7.9.9 Save and Restore
SRR section Settings Example
Certificate issuer configuration certificateSettings country String: refer to default settings
an possible parameters for
constraints.
state String: refer to default settings
an possible parameters for
constraints.
location String: refer to default settings
an possible parameters for
constraints.
organizationName String: refer to default settings
an possible parameters for
constraints.
organizationUnit String: refer to default settings
an possible parameters for
constraints.
contact String: refer to default settings
an possible parameters for
constraints.
Local certificate (mqtt) mqtt certificateData
ca *
trustedClient *
For details on other issues, see the Troubleshooting section.