10 SERVICE, SPARES AND ACCESSORIES
10.1 Introduction
Edwards products, spares and accessories are available from Edwards companies and from a
network of distributors, which are listed on the last page of this document. A majority of these centres
employ Service Engineers who have undergone comprehensive Edwards training courses. Order
spare parts and accessories from your nearest Edwards company or distributor. When you order,
state for each part required:
• Model and parts number of your STP pump
• Serial number (if any)
• Item number and description of part
10.2 Service
Edwards products are supported by a world-wide network of Edwards Service office. Each Service
office offers a wide range of options including: equipment decontamination; service exchange; repair;
rebuild and testing to factory specifications. Equipment, which has been serviced, repaired or rebuilt,
is returned with a full warranty.
Your local Service office can also provide Edwards engineers to support on-site maintenance,
service or repair of your equipment.
For more information about service options, contact your nearest Service office or Edwards.
10.3 Spares
Touch down bearing: When exchanging, contact the Service office. Touch down bearing should be
replaced in Service office.
The possession periods of maintenance parts is for at least 7 years after the products is
discontinued.
Contact Service office, when replacement is required.
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