Troubleshooting multi EA 5000
106
Error
code
Error message/cause Remedy
Syringe not drawn back all the way Draw syringe back all the way
Insert syringe
274 Autoinjector: No connection
Auto-injector coupling not found Check connection
Acknowledge message
Initialize
No Autoinjector AI-EA was found
Autoinjector AI-EA not connected or faulty Check connection
Acknowledge message
Initialize
275 Autoinjector: No syringe detected
Syringe not drawn
Syringe detection faulty
Repeat sampling with drawn syringe
Test a different syringe
300 Temperature controller: No connection
Communication error Acknowledge message
Initialize
304 Temperature controller: Communication error
Temperature cannot be set Acknowledge message
Initialize
400 Syringe pump: No connection
Communication error Acknowledge message
Initialize
401
402
403
404
407
Syringe pump: Initialization
Syringe pump: Invalid command
Syringe pump: Invalid operand
Syringe pump: Invalid command sequence
Syringe pump: Device not initialized
Communication error
Syringe pump faulty
Acknowledge message
Search for cause and remedy fault
Initialize
409 Syringe pump: Pump sluggish
Gas hose clogged or kinked
Syringe pump faulty
Acknowledge message
search for cause and remedy fault
Initialize
410 Syringe pump: Valve sluggish
Syringe pump faulty
Valve faulty
Acknowledge message
Search for cause and remedy fault
Initialize