Epson WF-C20590

Epson WF-C20590

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17

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you

can use these codes to locate and correct the problem when a message appears on the LCD screen.

1 Paper clip holder

2 Control panel

3 ADF cover (F)

4 Automatic Document Feeder (ADF)

5 ADF edge guide

Table of Contents

Table of Contents3
WF-C20590 User's Guide15
Product Basics16
- Product Parts Locations16
- Optional Accessories and Replacement Parts22
- Using the Control Panel23
- Checking the Circuit Breaker47
- Checking for Software Updates50
- Epson Connect Solutions for Smartphones, Tablets, and more50
- Using Google Cloud Print55
  - Setting up Google Cloud Print on a Chromebook55
- Android Printing Using the Epson Print Enabler56
- Using Fire os Printing57
- Using Windows 10 Mobile Printing58
- Using Epson Print and Scan App with Windows Tablets58
Wi-Fi or Wired Networking59
- Network Security Recommendations59
- Wi-Fi Infrastructure Mode Setup60
  - Selecting Wireless Network Settings from the Control Panel61
- Wi-Fi Direct Mode Setup63
  - Enabling Wi-Fi Direct Mode64
- Wi-Fi Protected Setup (WPS)66
  - Using WPS to Connect to a Network66
- Printing a Network Status Sheet67
- Configuring Email Server Settings68
- Changing or Updating Network Connections70
Enabling Epson Universal Print Driver (PCL) or Postscript Printing74
- Installing the Epson Universal Print Driver - Windows74
- Installing the Postscript (PS3) Printer Software - Windows78
- Installing the Postscript (PS3) Printer Software - Mac78
- Selecting PDL (Page Description Language) Settings79
  - PDL Print Configuration Options81
- Selecting Printer Language and Interface Settings84
  - Printing Language and Interface Options85
- Printing a PCL or PS3 (Postscript) Status Sheet86
Loading Paper88
Loading Paper in the Cassettes and MP Tray88
Using the Optional Paper Cassette Lock93
- Paper Loading Capacity94
- Available Epson Papers96
- Paper or Media Type Settings - Printing Software97
- Selecting the Paper Settings for each Source - Control Panel98
  - Paper Type Settings - Control Panel100
- Selecting Default Paper Settings - Administrator101
  - Selecting the Default Printer Settings102
    - Paper Source Settings Options103
  - Selecting the Universal Print Settings103
    - Universal Print Settings Options104
Placing Originals on the Product106
- Placing Originals on the Scanner Glass106
- Placing Originals in the Automatic Document Feeder107
Copying111
- Copying Documents or Photos111
- Copying Options113
Printing from a Computer116
- Printing with the Standard Epson Printer Software - Windows116
- Printing on a Mac with the Epson Standard Printer Software141
- Printing with the Postscript (PS3) Printer Software - Windows172
- Printing with the Postscript (PS3) Printer Software - Mac177
- Cancelling Printing Using the Product Control Panel187
Scanning188
- Starting a Scan188
- Scanning with Document Capture Pro or Document Capture203
- Scanning in Epson Scan 2206
- Scanning Special Projects214
  - Scanning to a Sharepoint Server or Cloud Service214
  - Scanning Multi-Page Originals as Separate Files216
- Entering a User ID and Password for Scanning218
- Creating Contacts for Scanning219
Faxing221
- Connecting a Telephone or Answering Machine221
- Setting up Fax Features227
- Setting up Contacts and Contact Groups244
  - Setting up Contacts Using the Product Control Panel245
- Sending Faxes259
- Sending Faxes from the Product Control Panel259
- Sending a Fax Using the Control Panel260
- Receiving Faxes274
- Checking Fax Status and Cancelling Fax Jobs283
- Printing Fax Reports284
  - Fax Report Options285
Using External USB Devices with Your Product286
- Connecting a USB Device286
  - USB Device Photo File Specifications287
- Disconnecting a USB Device287
- Viewing and Printing from the LCD Screen287
  - Printing JPEG Photos288
    - Print Setting Options - JPEG Mode289
  - Printing TIFF and PDF Files291
    - Print Setting Options - TIFF Mode292
    - Print Setting Options - PDF Mode293
- Transferring Files on a USB Device295
  - Setting up File Sharing for File Transfers from Your Computer295
  - Transferring Files from a USB Device to Your Computer297
Replacing Ink Cartridges and Maintenance Boxes298
- Check Cartridge and Maintenance Box Status298
- Checking Ink Status on the LCD Screen298
  - Checking Ink and Maintenance Box Status with Windows299
  - Checking Cartridge and Maintenance Box Status - Mac301
- Purchase Epson Ink Cartridges and Maintenance Box302
  - Ink Cartridge and Maintenance Box Part Numbers302
- Removing and Installing Ink Cartridges303
- Replacing the Maintenance Box305
- Replacing the Optional Staple Cartridge307
Adjusting Print Quality310
- Print Head Maintenance310
  - Checking the Nozzles Using the Product Control Panel310
  - Cleaning the Print Head Using the Product Control Panel314
Cleaning and Transporting Your Product316
- Cleaning Your Product316
- Moving or Transporting Your Product319
Solving Problems320
- Viewing the Help Screen320
- Product Status Messages321
- Job Status Error Codes323
- Running a Product Check327
- Resetting Control Panel Defaults330
- Solving Setup Problems331
  - Product Does Not Turn on or off332
  - Noise after Ink Installation332
  - Software Installation Problems332
- Solving Network Problems333
  - Product Cannot Connect to a Wireless Router or Access Point333
  - Network Software Cannot Find Product on a Network335
  - Product Does Not Appear in Mac Printer Window336
  - Cannot Print over a Network336
  - Cannot Scan over a Network338
- Solving Copying Problems339
  - Product Cannot Copy339
  - Product Makes Noise, but Nothing Copies339
  - Product Makes Noise When It Sits for a While340
  - Originals Do Not Feed from the Automatic Document Feeder340
- Solving Copy Quality Problems340
  - Copies Have Incorrect or Faint Colors340
  - Position, Size, or Margins of Copies Are Incorrect341
- Solving Paper Problems341
  - Paper Feeding Problems342
  - Paper Jam Problems342
  - Paper Ejection Problems343
- Solving Problems Printing from a Computer343
  - Nothing Prints343
  - Product Icon Does Not Appear in Windows Taskbar344
  - Printing Is Slow345
- Solving Postscript Printing Problems346
  - Nothing Prints Using the Postscript Printing Software346
  - Documents Print Incorrectly Using the Postscript Printing Software346
  - Accessing Printer Properties - Postscript - Windows347
- Solving Page Layout and Content Problems348
  - Inverted Image348
  - Too Many Copies Print348
  - Blank Pages Print349
  - Incorrect Margins on Printout349
  - Incorrect Characters Print350
  - Incorrect Image Size or Position350
  - Slanted Printout350
- Solving Print Quality Problems351
  - White or Dark Lines in Printout351
  - Blurry or Smeared Printout352
  - Faint Printout or Printout Has Gaps353
  - Grainy Printout354
  - Incorrect Colors355
- Solving Scanning Problems355
  - Scanning Software Does Not Operate Correctly356
  - Cannot Start Epson Scan 2356
- Solving Scanned Image Quality Problems357
  - Image Consists of a few Dots Only357
  - Line of Dots Appears in All Scanned Images358
  - Straight Lines in an Image Appear Crooked358
  - Image Is Distorted or Blurry358
  - Image Colors Are Patchy at the Edges359
  - Image Is too Dark359
  - Back of Original Image Appears in Scanned Image359
  - Ripple Patterns Appear in an Image360
  - Scanned Image Colors Do Not Match Original Colors360
  - Scanned Image Edges Are Cropped361
- Solving Faxing Problems361
  - Cannot Send or Receive Faxes361
  - Cannot Receive Faxes with a Telephone Connected to Your Product363
  - Fax Memory Full Error Appears363
  - Sent Fax Quality Is Poor364
  - Sent Fax Is Received in an Incorrect Size365
  - Received Fax Quality Is Poor365
  - Received Fax Is Not Printed365
- Solving USB Device Problems366
  - Cannot View or Print from a USB Device366
  - Cannot Save Files on a USB Device366
  - Cannot Transfer Files to or from a USB Device367
- Uninstall Your Product Software367
  - Uninstalling Product Software - Windows367
  - Uninstalling Product Software - Mac368
- Where to Get Help369
Technical Specifications371
- Windows System Requirements371
- Mac System Requirements372
- Paper Specifications373
- Printable Area Specifications374
- Scanning Specifications375
- Automatic Document Feeder (ADF) Specifications376
- Fax Specifications376
- Ink Cartridge Specifications377
- Dimension Specifications378
- Electrical Specifications379
- Environmental Specifications380
- Interface Specifications380
- External USB Device Specifications380
- Network Interface Specifications381
- Safety and Approvals Specifications382
- PS3 Mode Fonts383
- PCL Mode Fonts (URW)384
- Symbol Sets387
Notices391
- Important Safety Instructions391
- FCC Compliance Statement395
- Binding Arbitration and Class Waiver398
- Trademarks401
- Copyright Notice401

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