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• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
• Clean the ADF.
• If the colors are smeared, try lowering the copy density setting on the LCD screen.
Parent topic: Solving Copy Quality Problems
Related tasks
Checking the Nozzles Using the Product Control Panel
Cleaning Your Product
Position, Size, or Margins of Copies are Incorrect
If the position, size, or margins of your copies are incorrect, try these solutions:
• When placing originals in the ADF, make sure the edge guides are against the edges of the paper.
• When placing originals on the scanner glass, make sure the original is placed correctly for scanning.
Align the corner of the original with the corner indicated by the symbol on the scanner glass. If
necessary, move the original away from the edges of the scanner glass slightly.
• Clean the scanner glass and ADF.
• Make sure the paper is loaded in the correct direction.
• Select the appropriate Original Size copy setting on the LCD screen.
Parent topic: Solving Copy Quality Problems
Related tasks
Placing Originals in the Automatic Document Feeder
Cleaning Your Product
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems
Paper Ejection Problems
Parent topic: Solving Problems
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