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LCD screen message Condition/solution
Printer error. For details, see your
documentation. Non-printing features
are available.
The product may be damaged, but features such as scanning
are still available. Contact Epson for support.
Cannot print because XX is out of
order. You can print from another
cassette.
Turn the product off and then back on again. Reinsert the
indicated paper cassette. If the error persists, contact Epson for
support.
HDD error. Turn the power off and on
again. If the error continues, contact
Epson support.
The hard disk drive is damaged. You may not be able to copy or
print documents that contain images. Contact Epson for support.
XX is nearing the end of its service
life.
A consumable part in your product needs to be replaced.
Contact Epson for support.
You need to replace the following ink
cartridge(s). Confirm the procedure,
and then replace them.
Replace the indicated ink cartridge(s).
No dial tone detected. Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Failed to receive faxes because the
fax data capacity is full. Touch the
Job/Status at the bottom of the Home
Screen for details.
Select Job/Status > Printer Status and resolve any errors that
are preventing faxes from printing. Make sure the product is
connected to a computer and remove any connected external
USB devices.
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details.
There is a problem with the network connection to your product.
Set up your product on the network again.
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Access the Web Config utility and update the cloud service root
certificate.