240 Troubleshooting
Non-Genuine Mode
When toner within a toner cartridge is empty, XXXX Cartridge is Close to Life or Replace XXXX
Cartridge (XXXX: Yellow, Magenta, Cyan, or Black) appears.
When you want to use the printer in the Non-Genuine mode, enable the Non-Genuine mode and replace the toner
cartridge.
IMPORTANT:
• If you use the printer in the Non-Genuine mode, the performance of the printer may not be at its optimum. Any problems that
may arise from the use of the Non-Genuine mode are not covered by our quality guarantee. The continuous use of the Non-
Genuine mode can also cause the printer to break down, and any repair charges for such break down will be incurred by
users.
NOTE:
• To disable the Non-Genuine mode, select Off for Non-Genuine Mode on the operator panel or deselect the check box next
to On on the Non-Genuine Mode page on the Printer Maintenance tab in the Printer Setting Utility.
Using the Operator Panel
NOTE:
• Before starting the operation described below, confirm that the Ready screen is displayed on the LCD panel.
1 Press the System button.
2 Select Admin Menu and then press the button.
3 Select Maintenance and then press the button.
4 Select Non-Genuine Mode and then press the button.
5 Select On and then press the button.
6 Press the button until the top page is displayed.
The printer switches to the Non-Genuine mode.
Using the Printer Setting Utility (Windows Only)
The following procedure uses Windows 7 as an example.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
2 Click the Printer Maintenance tab.
3 Select Non-Genuine Mode from the list at the left side of the page.
The Non-Genuine Mode page is displayed.
4 Select the check box next to On, and then click Apply New Settings.
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