Fujitsu ETERNUS CS800 S6 - Support and Help; Technical Support; Customer Service

1.1 Preface
1.1.1 Support and Help
Where to find information
Resource Address
Product information and
documentation
ETERNUS CS 800 S6 product information on the internet.
ETERNUS CS800 manuals http://manuals.ts.fujitsu.com/index.php?id=9662-9665
Release note http://manuals.ts.fujitsu.com/index.php?id=9662-9665
Downloads and Software
patches
http://support.ts.fujitsu.com/Index.asp?
Select Storage – ETERNUS CS.
Safety Notes and Regulations http://manuals.ts.fujitsu.com/index.php?l=en
1.1.2 Technical Support
The ETERNUS CS800 system includes AIS real-time support via remote access (see "AIS
Connect" on page 289)
The Support section of the Fujitsu web site provides links with contact information and
information about available support programs:http://www.fujitsu.com/fts/services/
If you have an active support agreement, you may contact your service provider.
If you do not have an active support agreement, contact your Fujitsu sales representative
to purchase a service contract or updates.
1.1.3 Customer Service
Resource Address
Education and training Fujitsu
Mies-van-der-Rohe-Str. 8
80807 Munich
Germany
training@ts.fujitsu.com
Support phone +49-180-54040
Support fax +49-180-5336779
ETERNUS CS800 12