10.8 Notifications
Name The name of the recipient.
Email Address The e-mail address of the recipient.
Notification Type Select the types of notifications to send to the
recipient:
Notification Type
l High - Send e-mail notifications for High service
tickets.
High service tickets indicate that a critical
problem has occurred and needs to be resolved
immediately. The operation and performance of
the ETERNUS CS800 are degraded, and there is a
risk of system failure or data loss.
l High and Medium - Send e-mail notifications for
High and Medium service tickets.
Medium service tickets indicate that a serious
problem occurred and needs to be resolved, but it
does not necessarily need to be fixed
immediately. The operation and performance of
the ETERNUS CS800 may be degraded.
l All - Send e-mail notifications for High, Medium,
and Low service tickets, as well as any
administration alerts.
Low service tickets indicate that a minor problem
occurred and needs to be resolved, but the
operation and performance of the ETERNUS CS800
are not significantly affected.
3. Select the Enable notification check box to enable sending of notifications to the
recipient.
Or clear the Enable notification check box to disable sending of notifications to the
recipient.
4. Click Apply.
Editing an E-mail Recipient
Edit an e-mail recipient to change the recipient's e-mail address or the types of
notifications sent to the recipient. You can also enable or disable sending of notifications
to the recipient.
To edit an e-mail recipient:
ETERNUS CS800 273
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