15.2 Common Problems and Solutions
Problem Corrective Action
Multiple fans are not
operating.
CAUTION!
Turn the system off immediately! The system will
overheat with multiple fans not operating.
Contact your Fujitsu Technology Solutions Customer
Support representative to arrange for service (see
"Support and Help" on page 12).
A hard drive is not responding Determine which drive has failed by observing the fault
LED on the drive carrier. Contact your Fujitsu Technology
Solutions Customer Support representative for a drive
carrier replacement (see "Support and Help" on page 12).
A SAS cable is removed during
normal operation.
The system will shut down as soon as it recognizes the
problem. There is a potential for data loss.
Power off the system, re-insert the SAS cable and restart
the system. Depending on the state of the system when
the SAS cable was removed, a long-running, mandatory
data verification may occur.
Table 25: Hardware Problems
ETERNUS CS800 435
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