Fujitsu ETERNUS DX60 S3 - Update Customer Information

Chapter 1 System Management
1.13 Remote Support Management (REMCS)
ETERNUS Web GUI User’s Guide (Settings)
Copyright 2015 FUJITSU LIMITED P2X0-1270-13ENZ0
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5 Click the [Done] button to return to the screen when starting this function in Step 1.
End of procedure
1.13.3 Update Customer Information
This function updates the customer information that is registered for the REMCS center.
For details on the parameters for this function, refer to "A.1.12.2 Update Customer Information" (page 765)
.
The procedure to update customer information is as follows:
Procedure
1 Click [Update Customer Info] in [Action].
After completing the setting, the REMCS center sends the setting confirmation result to the
"Administrator E-Mail Address" or the "Connection check operator E-Mail Address". Make sure to
confirm the setting results.
• If the settings in "1.13.2 Setup Remote Support" (page 193) has not been completed in advance, this
function cannot be used.
• When Remote Support is "Stopped", customer information cannot be updated.
• Customer information saved in the ETERNUS DX (*1) can be deleted after transmitting the information to
the REMCS center. Select the "Delete any Customer Identity information from the storage system after the
information is sent to the 'REMCS Center'. " checkbox to delete the information. Note that selecting the
checkbox requires entering customer information whenever updating the information.
*1: Customer Identity information means "Administrator Name", "Administrator E-Mail Address ", "Phone Number",
"FAX Number", and "Connection check operator E-Mail Address".
• The Remote Support setting information file (customer information file) created by using REMCS
Environment Setup Assist Tool (REMCS ESAT) can be imported to the ETERNUS DX, to simplify the input
operation required to be set for each storage system.