Chapter 1 System Management
1.14 Remote Support Management (AIS Connect)
ETERNUS Web GUI User’s Guide (Settings)
Copyright 2015 FUJITSU LIMITED P2X0-1270-13ENZ0
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2 Specify the parameters.
The main setting items are as follows.
● Remote Session Permission Setting
• Remote Session
• Remote Session Timeout
3 Click the [Set] button.
A confirmation screen appears.
4 Click the [OK] button.
The permission settings for remote session are applied.
5 Click the [Done] button to return to the screen when starting this function in Step 1.
1.14.3 Send Log
This function manually sends a storage system log to the remote server (AIS Connect server) when the AIS
Connect function is in operation.
• Sending logs is only available when "AIS Connect" is enabled. Refer to "1.14.1 Setup AIS Connect
Environment" (page 206) for details.
• Check the connection to the AIS Connect server in advance. Refer to "1.14.4 Test Server Connectivity"
(page 211) for details. If a communication error occurs and a connection to the AIS Connect server cannot
be established, logs cannot be sent. A log that fails to be sent is not resent.
• If a send log request is already performed once log collection is complete, send log requests are not
performed.
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