Quality of Scanned Text or Lines Is Unsatisfactory
Check the following points
● Are the glass and rollers inside the ADF clean? (page 185)
● Is the resolution appropriate? (page 185)
● Did you configure the settings in the scanner driver to scan in grayscale or color mode? (page 185)
● Is there any foreign matter (such as dust or paper dust) on the document? (page 185)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 190)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this
product and make an inquiry.
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Daily Care (page 115).
● Is the resolution appropriate?
Solution
Specify a higher resolution in the scanner driver.
● Did you configure the settings in the scanner driver to scan in grayscale or color mode?
Solution
Configure the settings in the scanner driver to scan in black & white mode.
When you scan in grayscale or in color mode, the scanned image may not become sharp and clear.
● Is there any foreign matter (such as dust or paper dust) on the document?
Solution
Remove any foreign matter off the document.
Foreign matter may get on the glass that is inside the ADF, and cause the image to appear dirty.
Troubleshooting
185