A Shadow Appears at the Top or the Bottom of the Image
Check the following points
● Have you adjusted the offset (position to start the scan)? (page 189)
● Did you use the page edge filler function to fill in the shadow around the edge? (page 189)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 190)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this
product and make an inquiry.
● Have you adjusted the offset (position to start the scan)?
Solution
In [Device Setting] of the Software Operation Panel, adjust the offset in the sub-scanning direction.
For details, refer to Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification
Adjustment] (page 223).
● Did you use the page edge filler function to fill in the shadow around the edge?
Solution
In [Device Setting 2] of the Software Operation Panel, use the filtering function to fill out the shadow that
appeared on the edge of the document.
For details, refer to Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler
(ADF)] (page 225).
For the settings in the scanner driver, refer to the help for the scanner driver.
Troubleshooting
189
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