Images Are Distorted or Not Clear
Check the following points
● Are the glass and rollers inside the ADF clean? (page 186)
● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF? (page
186)
● Is a scan performed on a place that is unstable or vibrates? (page 186)
● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the
scanner? (page 186)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 190)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this
product and make an inquiry.
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Daily Care (page 115).
● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF?
Solution
Do not push down the top of the ADF, or place any heavy objects on the ADF during scanning.
● Is a scan performed on a place that is unstable or vibrates?
Solution
Perform a scan on a place that is stable and does not vibrate.
● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the scanner?
Solution
Place the scanner on a flat and level surface.
Or, attach the rubber pads on the bottom of the scanner.
Troubleshooting
186
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