GE Voluson P8 BT16 - Section 7-11 Error Messages

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GE DRAFT VOLUSON™ P8 / VOLUSON™ P6

DIRECTION 5723243, R

EVISION 6 DRAFT (MAY 23, 2018) BASIC SERVICE MANUAL

Chapter 7 - Diagnostics/Troubleshooting 7-53

Section 7-11

Error Messages

NOTICE

!! NOTICE:

If the problem (error message) still exists after performing the described actions, call technical support.

Index Error Message Reason Action(s)

01.

When exceeds

15watt

Protection limit

1. See error

message.

2. Activated

probe deselect.

02.

Restart the

system

1. See error

message.

2. Stop

scanning

03.

Restart the

system

1. See error

message.

2. Restart the

system

Main Page

Important Precautions3
Chapter 141
Introduction41
- Section 1-1 Overview41
- Section 1-2 Important Conventions43
- Section 1-3 Safety Considerations47
- Section 1-4 Electromagnetic Compatibility (EMC)56
- Section 1-5 Customer Assistance57
  - 1-5-1 Contact Information57
  - 1-5-2 System Manufacturer58
Chapter 259
Site Preparation59
- Section 2-1 Overview59
  - 2-1-1 Purpose of Chapter 259
- Section 2-2 General Console Requirements60
- Section 2-3 Facility Needs64
Chapter 369
Setup Instructions69
- Section 3-1 Overview69
  - 3-1-1 The Purpose of Chapter 369
- Section 3-2 Set Up Reminders70
- Section 3-3 Receiving and Unpacking the Equipment74
- Section 3-4 Preparing for Set Up78
  - 3-4-1 Verify Customer Order78
  - 3-4-2 EMI Protection78
- Section 3-5 Connection of Auxiliary Devices80
- Section 3-6 Completing the Set Up93
- Section 3-7 Printer Installation100
- Section 3-8 Cellular Modem Installation122
- Section 3-9 System Configuration130
- Section 3-10 Available Probes139
- Section 3-11 Software/Option Configuration139
- Section 3-12 Connectivity Setup140
  - 3-12-1 Connectivity Introduction140
- Section 3-13 Network Configuration143
- Section 3-14 Connectivity Setup Worksheet161
- Section 3-15 Paperwork163
  - 3-15-1 Product Locator Installation163
  - 3-15-2 User Manual(s)163
Chapter 4165
Functional Checks165
- Section 4-1 Overview165
  - 4-1-1 Purpose of Chapter 4165
- Section 4-2 Required Equipment165
- Section 4-3 General Procedure166
- Section 4-4 Functional Checks172
  - 4-4-1 Patient Archive (Image Management)173
  - 4-4-2 Erasing DVD/CD174
- Section 4-5 Backup and Restore Database, Preset Configurations and Images175
- Section 4-6 Software Configuration Checks188
  - 4-6-1 System Setup188
  - 4-6-2 Measure Setup189
- Section 4-7 Peripheral Checks190
- Section 4-8 Mode Transition206
- Section 4-9 Site Log207
Chapter 5209
Components and Functions (Theory)209
- Section 5-1 Overview209
  - 5-1-1 Purpose of Chapter 5209
- Section 5-2 General Information210
- Section 5-3 FrontEnd Processor230
- Section 5-4 BackEnd Processor235
  - 5-4-1 Hard Disk Drive236
  - 5-4-2 SOM (System On Module)236
    - 5-4-2-1 Congatec236
- Section 5-5 Internal I/O238
- Section 5-6 OPIO (User Interface)239
- Section 5-7 Monitor245
- Section 5-8 Monitor setup245
- Section 5-9 External I/O246
- Section 5-10 Peripherals247
- Section 5-11 Power Distribution248
- Section 5-12 Service Platform (InSite Exc)254
  - 5-12-1 Introduction254
  - 5-12-2 Access / Security254
    - 5-12-2-1 Local Access255
    - 5-12-2-2 Remote Access256
- Section 5-13 Common Service Desktop (CSD)257
  - 5-13-1 Internationalization257
- Section 5-14 Service Page258
- Section 5-15 Boot Screen Functions264
  - 5-15-1 Overview264
- Section 5-16 Windows Start Menu267
- Section 5-17 LINUX - Voluson Maintenance System269
Chapter 6289
Service Adjustments289
- Section 6-1 Overview289
  - 6-1-1 Purpose of Chapter 6289
- Section 6-2 Regulatory289
- Section 6-3 LCD Monitor Adjustment290
- Section 6-4 Modification of Keyboard Layout291
  - 6-4-1 Setup the Voluson™ P8 / Voluson™ P6 Keyboard Language Layout291
Chapter 7293
Diagnostics/Troubleshooting293
- Section 7-1 Overview293
  - 7-1-1 Purpose of Chapter Voluson™ P8 / Voluson™ P6293
  - 7-1-2 Overview293
- Section 7-2 Collect Vital System Information294
  - 7-2-1 Request for Service (DRFM)296
  - 7-2-2 Shortcuts List298
- Section 7-3 Check Points Voltages299
  - 7-3-1 How to check power299
    - 7-3-1-1 Dachstein Power Supply (DPS)299
- Section 7-4 Screen Captures and Logs300
- Section 7-5 Remote Access to Service Platform309
- Section 7-6 How to use the Auto Tester program315
  - 7-6-1 Limitation of the Auto Tester317
- Section 7-7 Hardware Tests318
- Section 7-8 Minimum Configuration to Boot/Scan329
  - 7-8-1 Booting without using the Ultrasound Hardware329
- Section 7-9 User Interface Troubleshooting333
  - 7-9-1 Console Test333
- Section 7-10 Troubleshooting Trees, Instructions and Tech Tips335
- Section 7-11 Error Messages345
Chapter 8349
Replacement Procedures349
- Section 8-1 Overview349
  - 8-1-1 Purpose of Chapter 8349
  - 8-1-2 Returning/Shipping System, Probes and Repair Parts351
- Section 8-2 System Software - Installation/Upgrade Procedure352
  - 8-2-1 Before the Installation/Upgrade procedure352
    - 8-2-1-1 System Functional Checks353
    - 8-2-1-2 Check vital System Setup data354
  - 8-2-2 System Software - Installation Procedure (FMI from DVD)356
  - 8-2-3 Software DVD Storage360
  - 8-2-4 Software Update Package - Download/Installation Procedure361
    - 8-2-4-1 Overview361
    - 8-2-4-2 Update Procedure361
- Section 8-3 Software and Functional Checks after Installation/Upgrade Procedure368
- Section 8-4 Image Settings Only - Loading Procedure370
  - 8-4-1 Introduction370
  - 8-4-2 Loading Procedure370
- Section 8-5 Full Backup (Full System Configuration) - Loading Procedure370
  - 8-5-1 Introduction370
  - 8-5-2 Loading Procedure370
- Section 8-6 Image Archive - Loading Procedure370
  - 8-6-1 Introduction370
  - 8-6-2 Loading Procedure370
- Section 8-7 Replacement or Activation of Options371
  - 8-7-1 Operation for activating Options372
    - 8-7-1-1 Operation for installing a “Demo Key” or a “Permanent Key”:372
- Section 8-8 Replacement of FRONT CABINET BEZEL ASSY BT16373
  - 8-8-1 Manpower373
  - 8-8-2 Tools373
  - 8-8-3 Disassembly Procedure373
  - 8-8-4 Installation Procedure373
- Section 8-9 Replacement of ASSY BEZEL FRONT DVD PLASTIC BT16374
  - 8-9-1 Manpower374
  - 8-9-2 Tools374
  - 8-9-3 Disassembly Procedure374
  - 8-9-4 Installation Procedure374
- Section 8-10 Replacement of FRONT PRINTER BEZEL ASSY BT16375
  - 8-10-1 Manpower375
  - 8-10-2 Tools375
  - 8-10-3 Disassembly Procedure375
  - 8-10-4 Installation Procedure375
- Section 8-11 Replacement of Cover Top Cabinet Plastic376
  - 8-11-1 Manpower376
  - 8-11-2 Tools376
  - 8-11-3 Disassembly Procedure376
  - 8-11-4 Installation Procedure377
- Section 8-12 Replacement of Front PEDESTAL COVER BT16378
  - 8-12-1 Manpower378
  - 8-12-2 Tools378
  - 8-12-3 Disassembly Procedure378
  - 8-12-4 Installation Procedure379
- Section 8-13 Replacement of TRAY PEDESTAL CABINET PLASTIC BT16380
  - 8-13-1 Manpower380
  - 8-13-2 Tools380
  - 8-13-3 Disassembly Procedure380
- Section 8-14 Replacement of REAR CABINET BEZEL ASSY BT16382
  - 8-14-1 Manpower382
  - 8-14-2 Tools382
  - 8-14-3 Disassembly Procedure382
  - 8-14-4 Installation Procedure382
- Section 8-15 Replacement of ENCODER set383
  - 8-15-1 Manpower383
  - 8-15-2 Tools383
  - 8-15-3 Removal procedure383
  - 8-15-4 Installation Procedure387
- Section 8-16 Replacement of Power ON/OFF key PCB Assembly388
  - 8-16-1 Manpower388
  - 8-16-2 Tools388
  - 8-16-3 Disassembly procedure388
  - 8-16-4 Installation procedure393
- Section 8-17 Replacement of Keyboard Assembly-TOP394
  - 8-17-1 Manpower394
  - 8-17-2 Tools394
  - 8-17-3 Disassembly procedure394
  - 8-17-4 Installation procedure398
- Section 8-18 Replacement of OPIO BUTTON SET399
  - 8-18-1 Manpower399
  - 8-18-2 Tools399
  - 8-18-3 Removal Procedure399
  - 8-18-4 Installation Procedure403
- Section 8-19 Replacement of OPIO Plastic lower cover assy404
  - 8-19-1 Manpower404
  - 8-19-2 Tools404
  - 8-19-3 Disassembly procedure404
  - 8-19-4 Installation procedure409
- Section 8-20 Replacement of OPIO Plastic upper cover assy410
  - 8-20-1 Manpower410
  - 8-20-2 Tools410
  - 8-20-3 Disassembly procedure410
  - 8-20-4 Installation procedure414
- Section 8-21 Replacement of Monitor415
  - 8-21-1 Manpower415
  - 8-21-2 Tools415
  - 8-21-3 Removal Procedure415
  - 8-21-4 Installation Procedure416
- Section 8-22 Replacement of the MONITOR ARM417
  - 8-22-1 Manpower417
  - 8-22-2 Tools417
  - 8-22-3 Removal Procedure417
  - 8-22-4 Installation Procedure419
- Section 8-23 Replacement of LCD Cable420
  - 8-23-1 Manpower420
  - 8-23-2 Tools420
  - 8-23-3 Disassembly Procedure420
  - 8-23-4 Assembly Procedure428
- Section 8-24 Replacement of ASSY Bumper Base Rubber429
  - 8-24-1 Manpower429
  - 8-24-2 Tools429
  - 8-24-3 Disassembly Procedure429
  - 8-24-4 Installation Procedure434
- Section 8-25 Replacement of OPIO435
  - 8-25-1 Manpower435
  - 8-25-2 Tools435
  - 8-25-3 Preparations435
  - 8-25-4 Removal Procedure435
  - 8-25-5 Installation Procedure438
- Section 8-26 Replacement of the SPEAKER439
  - 8-26-1 Manpower439
  - 8-26-2 Tools439
  - 8-26-3 Preparations439
  - 8-26-4 Removal Procedure439
  - 8-26-5 Installation Procedure439
- Section 8-27 Remove the PEDESTAL BOTTOM COVER BT16440
  - 8-27-1 Manpower440
  - 8-27-2 Tools440
  - 8-27-3 Preparations440
  - 8-27-4 Removal Procedure440
  - 8-27-5 Installation Procedure440
- Section 8-28 Replacement of the NEST441
  - 8-28-1 Manpower441
  - 8-28-2 Tools441
  - 8-28-3 Preparations441
  - 8-28-4 Removal Procedure441
  - 8-28-5 Installation Procedure445
- Section 8-29 Replacement of the AIR FILTER446
  - 8-29-1 Manpower446
  - 8-29-2 Tools446
  - 8-29-3 Preparations446
  - 8-29-4 Removal Procedure446
  - 8-29-5 Installation Procedure447
- Section 8-30 Replacement of the Probe Holder(KIT)448
  - 8-30-1 Manpower448
  - 8-30-2 Tools448
  - 8-30-3 Removal Procedure448
  - 8-30-4 Installation Procedure448
- Section 8-31 Replacement of SIDE COVER L ASSY BT16449
  - 8-31-1 Manpower449
  - 8-31-2 Tools449
  - 8-31-3 Preparations449
  - 8-31-4 Removal Procedure449
  - 8-31-5 Installation Procedure450
- Section 8-32 Replacement of SIDE COVER R ASSY451
  - 8-32-1 Manpower451
  - 8-32-2 Tools451
  - 8-32-3 Preparations451
  - 8-32-4 Removal Procedure451
  - 8-32-5 Installation Procedure453
- Section 8-33 Replacement of the Trackball454
  - 8-33-1 Manpower454
  - 8-33-2 Tools454
  - 8-33-3 Removal procedure454
  - 8-33-4 Installation Procedure457
- Section 8-34 Replacement of the TGC BOARD459
  - 8-34-1 Manpower459
  - 8-34-2 Tools459
  - 8-34-3 Preparations459
  - 8-34-4 Removal Procedure459
  - 8-34-5 Installation Procedure460
- Section 8-35 Replacement of AN KEYBOARD ASSY461
  - 8-35-1 Manpower461
  - 8-35-2 Tools461
  - 8-35-3 Preparations461
  - 8-35-4 Removal Procedure461
  - 8-35-5 Installation Procedure462
- Section 8-36 Replacement of the Caster Cap BT16463
  - 8-36-1 Manpower463
  - 8-36-2 Tools463
  - 8-36-3 Preparations463
  - 8-36-4 Removal Procedure463
  - 8-36-5 Installation Procedure468
- Section 8-37 Replacement of the CASTER469
  - 8-37-1 Manpower469
  - 8-37-2 Tools469
  - 8-37-3 Preparations469
  - 8-37-4 Removal Procedure469
  - 8-37-5 Installation Procedure470
- Section 8-38 Replacement of the SIDE CABINET TRAY BT16471
  - 8-38-1 Manpower471
  - 8-38-2 Tools471
  - 8-38-3 Preparations471
  - 8-38-4 Removal Procedure471
  - 8-38-5 Installation Procedure471
- Section 8-39 Replacement of the REAR HANDLE472
  - 8-39-1 Manpower472
  - 8-39-2 Tools472
  - 8-39-3 Preparations472
  - 8-39-4 Removal Procedure472
  - 8-39-5 Installation Procedure474
- Section 8-40 Replacement of the SPEAKER COVER LEFT/RIGHT475
  - 8-40-1 Manpower475
  - 8-40-2 Tools475
  - 8-40-3 Preparations475
  - 8-40-4 Removal Procedure475
  - 8-40-5 Installation Procedure475
- Section 8-41 Replacement of the DPS/DPS with Battery476
  - 8-41-1 Manpower476
  - 8-41-2 Tools476
  - 8-41-3 Preparations476
  - 8-41-4 Removal Procedure477
  - 8-41-5 Installation Procedure477
- Section 8-42 Replacement of the DRFM478
  - 8-42-1 Manpower478
  - 8-42-2 Tools478
  - 8-42-3 Preparations478
  - 8-42-4 Removal Procedure479
  - 8-42-5 Installation Procedure480
    - 8-42-5-1 DRFM (5497712) Installation Procedure480
    - 8-42-5-2 DRFM-2 (S5497712-2) Installation Procedure480
  - 8-42-6 Serial Number - Reprogamming Procedure481
  - 8-42-7 Installation of software patch CD484
- Section 8-43 Replacement of the SOM in DRFM487
  - 8-43-1 Manpower487
  - 8-43-2 Tools487
  - 8-43-3 Preparations487
  - 8-43-4 Removal Procedure487
  - 8-43-5 Installation Procedure488
- Section 8-44 Replacement of the HDD in DRFM489
  - 8-44-1 Manpower489
  - 8-44-2 Tools489
  - 8-44-3 Preparations489
  - 8-44-4 Removal Procedure489
  - 8-44-5 Installation Procedure489
- Section 8-45 Replacement of the DBM64490
  - 8-45-1 Manpower490
  - 8-45-2 Tools490
  - 8-45-3 Preparations490
  - 8-45-4 Removal Procedure490
  - 8-45-5 Installation Procedure491
- Section 8-46 Replacement of the T-DPI492
  - 8-46-1 Manpower492
  - 8-46-2 Tools492
  - 8-46-3 Preparations492
  - 8-46-4 Removal Procedure493
  - 8-46-5 Installation Procedure494
- Section 8-47 Replacement of the CSI495
  - 8-47-1 Manpower495
  - 8-47-2 Tools495
  - 8-47-3 Preparations495
  - 8-47-4 Removal Procedure495
  - 8-47-5 Installation Procedure496
- Section 8-48 Replacement of the CBP497
  - 8-48-1 Manpower497
  - 8-48-2 Tools497
  - 8-48-3 Preparations497
  - 8-48-4 Removal Procedure497
  - 8-48-5 Installation Procedure498
- Section 8-49 Replacement of the DVD499
  - 8-49-1 Manpower499
  - 8-49-2 Tools499
  - 8-49-3 Preparations499
  - 8-49-4 Removal Procedure499
  - 8-49-5 Installation Procedure500
- Section 8-50 Replacement of the OPIO USB Sub PWA501
  - 8-50-1 Manpower501
  - 8-50-2 Tools501
  - 8-50-3 Preparations501
  - 8-50-4 Removal Procedure501
  - 8-50-5 Installation Procedure502
- Section 8-51 Replacement of AN KEY TOP503
  - 8-51-1 Manpower503
  - 8-51-2 Tools503
  - 8-51-3 Preparations503
  - 8-51-4 Key Caps - Removal Procedure503
- Section 8-52 Replacing optional Peripherals504
  - 8-52-1 Manpower504
  - 8-52-2 Tools504
  - 8-52-3 Printer Installation (BW and Color)505
    - 8-52-3-1 BW Printer: SONY UP-D898, Color Printer: SONY UP-D25MD505
    - 8-52-3-2 Color Printer Assembly511
  - 8-52-4 HORIZONTAL TV PROBE HOLDER Installation518
  - 8-52-5 VERTICAL TV PROBE HOLDER Installation519
- Section 8-53 Replacement of FAN with Cable ASSY II520
  - 8-53-1 Manpower520
  - 8-53-2 Tools520
  - 8-53-3 Preparations520
  - 8-53-4 Removal Procedure520
  - 8-53-5 Installation Procedure520
- Section 8-54 Functional Checks after FRU replacement (Debrief Guidelines)521
- Section 8-55 Replacement of UVC522
- Section 8-56 Replacement of CWD piggy523
  - 8-56-1 Manpower523
  - 8-56-2 Tools523
  - 8-56-3 Preparations523
  - 8-56-4 Removal Procedure523
  - 8-56-5 Installation Procedure527
- Section 8-57 Replacement of ECG Kit assy528
  - 8-57-1 Manpower528
  - 8-57-2 Tools528
  - 8-57-3 Preparations528
  - 8-57-4 Removal Procedure528
  - 8-57-5 Installation Procedure529
- Section 8-58 Replacement of Battery Pack Assy532
  - 8-58-1 Manpower532
  - 8-58-2 Tools532
  - 8-58-3 Preparation532
  - 8-58-4 Removal procedure532
  - 8-58-5 Installation Procedure533
- Section 8-59 Replacement of WIRELESS LAN534
  - 8-59-1 Manpower534
  - 8-59-2 Tools534
  - 8-59-3 Preparation534
  - 8-59-4 Removal Procedure534
  - 8-59-5 Installation Procedure537
  - 8-59-6 Set up WIRELESS LAN537
  - 8-59-7 Functional Test537
Chapter 9547
Renewal Parts547
- Section 9-1 Overview547
  - 9-1-1 Purpose of Chapter 9547
- Section 9-2 List of Abbreviations548
- Section 9-3 Parts List Groups549
- Section 9-4 Plastics Covers (Front/Sides/Rear)550
- Section 9-5 LCD Monitor552
- Section 9-6 OPIO553
- Section 9-7 Nest Box Parts556
- Section 9-8 Mechanical Parts559
- Section 9-9 Options561
- Section 9-10 Optional Peripherals and Accessories562
  - 9-10-1 Printers and options562
- Section 9-11 System Manuals564
- Section 9-12 Probes565
- Section 9-13 Power Cord570
- Section 9-14 Biopsy Needle Guide572
Chapter 10575
Care & Maintenance575
- Section 10-1 Overview575
  - 10-1-1 Periodic Maintenance Inspections575
  - 10-1-2 Purpose of Chapter 10575
- Section 10-2 Why do Maintenance576
  - 10-2-1 Keeping Records576
  - 10-2-2 Quality Assurance576
- Section 10-3 Maintenance Task Schedule576
  - 10-3-1 How often should care & maintenance tasks be performed?576
- Section 10-4 Tools Required579
- Section 10-5 Tools Required581
  - 10-5-1 Special Tools, Supplies and Equipment581
    - 10-5-1-1 Specific Requirements for Care & Maintenance581
- Section 10-6 System Maintenance582
- Section 10-7 Using a Phantom (Optional)588
- Section 10-8 Electrical Safety Tests588
- Section 10-9 When There's Too Much Leakage Current...605

GE Voluson P8 BT16 - Section 7-11 Error Messages

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