112 ACO6800+ Installation and Operation Manual
Copyright © 2009, Harris Corporation
Appendix A: Communication and Control Troubleshooting Tips
Figure A-1. Typical Back Module Spring Connector
CCS software sees the frame, but does not find all of the modules.
Solutions
• Remove any legacy 6800 series products.
• Plug your modules in before starting the discovery.
• Start your discovery after the frame and all modules have fully powered up.
CCS software shows a module in the Control window, but cannot
control it.
Solution
1. Set the module’s Local/Remote jumper to Remote.
2. Ensure the module name in the Control window matches the module type in
the frame.
3. Gently push the module into its slot in the frame to ensure it is seated
properly and powered up.
4. Verify that the Control window indicates the device is ready.
Hardware Communication Problems
After a power failure, the frames and PC do not communicate.
Solution
1. Wait four minutes for the frames to recover from the power failure.
2. Close the CCS software, and then restart the PC.
3. Restart the software application.
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