Helmer iBX080 - General Operation Problems

360179-A/B 45
Troubleshooting
11.4 General Operation Problems
Problem Possible Cause Action
The exterior door
does not open easily.
Debris in the hinges
► Conrm the hinges are free of debris. Clean the
hinges if necessary.
Door hinges are not
lubricated
► Using a general-purpose grease, lubricate the
pivots in the hinges.
Hinge cam is faulty
► Conrm the hinge cam is not damaged. Replace
the cam if necessary.
The monitor display is
di󰀩cult to read.
Screen brightness is
set too low
► Change the screen brightness. Touch i.C³ APPS,
Brightness. Touch the icon corresponding to the
desired brightness setting.
The monitoring
system is not
responding.
Digital electronics are
locked because of an
interruption in power
► Reset the monitoring system by rst turning battery
power o󰀨, then AC power OFF and back ON.
“Probe Failure” alarm
is displayed on the
monitor.
One or more of the
temperature probes
has failed, or probe
wiring is an open
circuit
► Check the i.C³ Event Log Detail screen for
the specic probe failure. Touch i.C³ APPS,
Information Logs, Event Logs. Touch the individual
event to view the probe failure code.
► Check the probe wire connection to the control
board and secure the connection if necessary.
► Conrm the probe is providing resistance in the
range of 86 Ω to 110 Ω. Replace the probe if
resistance is outside of specied range.
The chart recorder
is not marking the
temperature.
The chart paper knob
is not tight
► Tighten the chart paper knob.
Stylus pressure is not
correct
► Conrm stylus is pressing rmly against the paper.
The chart recorder
motor has stopped
running
► Remove the chart paper and press the reset button
(behind the chart paper). Reinstall the chart paper.
► Verify the chart recorder is not in change paper
mode.
The chart recorder is
defective
► Replace the chart recorder.