Helmer iBX080 - Alarm Activation Problems

360179-A/B 49
Troubleshooting
11.6 i.C
3
Alarm Activation Problems
Problem Possible Cause Action
The Compartmental
Access Refrigerator is
in an alarm condition,
but alarms are not
audible.
Audible alarms have
been muted
► Verify audible alarms are not muted. Touch
the Mute button repeatedly until the Mute timer
indicates no time delay.
► Check alarm volume level and tone selection. Touch
i.C3 settings (enter password) / sound settings.
Temperature monitor/
control board is faulty
► Replace parts with those included in the control
board kit, or replace the monitor/control board.
A component is
faulty or internal
connections are loose
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
The chamber
temperature meets
an alarm condition,
but the appropriate
temperature alarm is
not active.
Temperature alarm
setpoint was changed
► Check the current setpoints for the temperature
alarms. Change the setpoints if necessary (refer
to Section II, Item 8.3.1).
The Compartmental
Access Refrigerator
meets an alarm
condition, but the
appropriate alarm is
not active.
Alarm setpoint was
changed
► Check the current setpoints for the alarms.
Change the setpoints if necessary (refer to
Section II, Item 8.3.1).
A component is
faulty or internal
connections are loose
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
The High Temperature
alarm activates when
the door is opened,
then clears shortly
after the door is
closed.
Probe bottle is empty
► Check level of product simulation solution in the
bottles. Rell bottle if necessary (refer to Section
II, Item 7.1.2).
High temperature
alarm setpoint is set
too low
► Check the setpoint. Change the setpoint if
necessary (refer to Section II, Item 8.3.1).
Connections for the
chamber temperature
probe are loose
► Test the probe connections. Secure the
connections if necessary.
Chamber temperature
probe is faulty
► Test the probe. Replace the probe if necessary.
Unit cooler fan
continues to run while
the door is open
► Test the door switch and unit cooler fan
connections. Secure the connections if necessary.
Replace the door switch or fan motor if necessary.
A component is
faulty or internal
connections are loose
► Contact Haemonetics

Corporation BloodTrack

Customer Support.