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Helmer iBX080 - Page 49

Helmer iBX080
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360179-A/B 48
Troubleshooting
Problem Possible Cause Action
The chamber
temperature does
not stabilize at the
Compartmental
Access Refrigerator
setpoint.
Upper chamber probe
bottle is not at proper
solution level
Rell bottle if necessary (refer to Section II, Item
7.1.2).
Ambient air
temperature around the
Compartmental Access
Refrigerator is too warm
Conrm the Compartmental Access Refrigerator is
placed appropriately (refer to the Section II, Item 5
for location requirements).
Air circulation at the
top of the chamber is
not adequate
Ensure that the guard panel and recirculation
panel are installed between the unit cooler and the
compartment assembly.
Ensure no obstructions have been placed on the
guard panel.
Condenser grill is dirty
Check the condenser grill. Clean the grill if
necessary (refer to Section III, Item 9.6.1).
Condenser fan is not
running
Check the condenser fan wiring connection.
Secure the connection if necessary.
If the wiring connection is secure, replace the fan
motor.
Unit cooler fan is not
running
Check for voltage to the fan when door switch is
closed at CP board J44 NO pin.
If voltage is present when switch is closed, replace
the fan motor.
Contact Haemonetics
Corporation BloodTrack
Customer Support.
Refrigerant level is too
low
Check the refrigeration lines for leaks and repair
them if necessary. Check the refrigerant level.
Recharge the refrigerant if necessary.
Compressor solid
state relay is faulty
Conrm the control board indicates the
compressor should be running. Touch i.C³ APPS,
Settings (enter the Settings password), Device
Status.
If the compressor should not be running, check the
compressor solid state relay.
If the compressor solid state relay is closed,
replace the relay.
Compressor motor
has seized
Replace the compressor.
Contact Haemonetics
Corporation BloodTrack
Customer Support.
A component is
faulty or internal
connections are loose
Contact Haemonetics
Corporation BloodTrack
Customer Support.

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