Helmer iBX080 - Testing Problems; Condensation Problems

360179-A/B 51
Troubleshooting
Problem Possible Cause Action
The Low/No Battery
alarm is activating
sporadically.
Battery voltage level
on the rechargeable
backup battery for the
monitoring system is
low
► Ensure battery has had 24 hours to recharge after
an extended use.
► Replace the backup battery for the monitoring
system.
11.7 Testing Problems
Problem Possible Cause Action
The automatic
temperature tests do
not work.
High Alarm setpoint
is set signicantly
higher than the default
value, or the Low
Alarm setpoint is set
signicantly lower
than the default value
► Conrm the alarm setpoints are set at the
appropriate values.
► Test the temperature alarms manually.
Connections for
the upper chamber
temperature probe are
loose
► Test the probe connections. Secure the
connections if necessary.
Upper chamber
temperature probe is
faulty
► Conrm the probe is reading correctly. Calibrate
the probe if necessary.
► Conrm the probe is providing resistance in the
range of 98 Ω to 110 Ω. Replace the probe if
necessary.
Control board is faulty
► Replace parts with those included in the control
board kit, or replace the monitor/control board.
11.8 Condensation Problems
Problem Possible Cause Action
There is excessive
water in the water
evaporation tray.
Heater in the
condensate
evaporator tray is
faulty
► Conrm the heater is hot and is drawing the
appropriate current.
► For 115 V Compartmental Access Refrigerator, the
current should be approximately 0.43 A to 0.55 A.
► For 230 V Compartmental Access Refrigerator, the
current should be approximately 0.21 A to 0.27 A.
Condensate
evaporator tray fan is
faulty
► Conrm both fans are running.
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
Humid air is entering
the chamber
► Conrm the Compartmental Access Refrigerator
is level, and the doors are aligned, closing
tightly, and sealing correctly. Correct issues as
necessary.
► Ensure cabinet penetrations are sealed.
Condensate
evaporator tray fan
blower is faulty
► Conrm fan is running.
► Contact Haemonetics

Corporation BloodTrack

Customer Support.