Helmer iBX080 - Page 51

360179-A/B 50
Troubleshooting
Problem Possible Cause Action
The Compartmental
Access Refrigerator is
connected to power,
but the AC Power
Failure alarm is
active.
Circuit breaker is
tripped or faulty
► Reset or replace the circuit breaker.
AC ON/OFF power
switch is OFF
► Turn the ON/OFF AC power switch to the ON
position.
AC ON/OFF power
switch is faulty
► Replace the ON/OFF AC power switch.
Power cord is faulty
► Conrm the power cord is connected securely.
Secure the power cord if necessary. Replace
power cord if necessary.
Outlet connection is
faulty
► Verify power at the outlet. Repair the original
outlet or connect to a di󰀨erent outlet if necessary.
A component is
faulty or internal
connections are loose
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
The Door Open
alarm is activating
sporadically.
Doors are not closing
completely
► Conrm hinges are free of dirt or debris. Clean if
necessary.
► Conrm the hinge cams are not damaged.
Replace the cams if necessary.
► Conrm rear door is locked.
Connections for the
door switch are faulty
► Test the switch connections. Secure the
connections if necessary.
► Ensure door sensor bracket pushes switch closed.
One or both door
switches are faulty
► Replace the door switch or switches.
Compartmental
Control PCB
assembly is faulty
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
The Condenser alarm
is active.
Condenser alarm
setpoint is too low
► Conrm the alarm setpoint is at the appropriate
value (refer to Section II, Item 8.3).
Compressor is
overheating due to a
lack of air ow
► Check the condenser grill and clean if necessary
(refer to Section III, Item 9.6.1).
► Conrm the Compartmental Access Refrigerator
is correctly located (refer to Section II, Item 5 for
location requirements).
Condenser fan motor
is faulty
► Replace the condenser fan motor.
Connections for
the condenser
temperature probe are
loose.
► Test the probe connections. Secure the
connections at CP board if necessary.
Condenser
temperature probe is
faulty
► Test the probe. Replace the probe if necessary.
► Conrm the probe is providing resistance in the
range of 78 Ω to 120 Ω.
A component is
faulty or internal
connections are loose
► Contact Haemonetics

Corporation BloodTrack

Customer Support.