Hitachi UX2 - Page 171

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Maintenance service
If the unit fails or is damaged within one year after delivery or a total operating time of 2,400 hours, whichever
comes first, we will repair it without charge. However, the unit may not be guaranteed even under warranty in the
cases below.
(1) The unit failed due to its handling not described in the Instruction Manual.
(2) The unit failed due to use of any material or part including ink not supplied by Hitachi.
(3) The unit failed due to repairs not performed by Hitachi or someone designated by Hitachi.
(4) The unit failed due to external factors other than the unit (such as an abnormal print target) or due to
movement or transportation of the unit after delivery.
(5) The unit was operated outside the scope of "2. Specifications" in the Instruction Manual.
(6) The unit failed due to fire, flood, or other natural disasters.
The retention period of performance parts for repair of the unit is seven years after discontinuation
of manufacture.
Performance parts for repair are those necessary to maintain the functions of the unit.
The warranty does not cover any production loss due to downtime or physical loss
(damage to a printed object and related equipment) due to a failure or malfunction of the
delivered product. Should any failure occur, Hitachi will send a technician as soon as
possible to try to minimize the downtime.
Even if the dot matrix is excessive/insufficient or if distortion occurs, they shall be
acceptable as long as they are not likely to be misread.
The IJ Printer has an alarm function to prevent major printing faults, but this function is not
used for quality judgment of printed characters.
Consideration shall be given to visually check the printed character state at some process.
Retention period of parts
Fill it out in advance.
This is useful when you contact the service
station in charge.
Customer memo:
Sales representative:
Telephone
Person in charge
Hitachi distributor:
Telephone
Person in charge
Date of purchase:
Year Month Day