8.6 Switchover ........................................................................................... 217
Initiate Switchover - SWITCHCMD ......................................................................................... 217
Max Switchover Time - RDNSOTIMEMAX ............................................................................. 217
Conditions that result in switchover ......................................................................................... 218
Conditions that do not result in a switchover .......................................................................... 218
Become Primary command - BECMPRICMD ......................................................................... 219
8.7 Redundancy history ................................................................................219
8.8 C300 Redundancy-related notifications ............................................ 220
Redundancy Link Status - RDNLINKFAILED .......................................................................... 223
8.9 Controller redundancy specifications ............................................... 223
9.
C300 CONTROLLER MAINTENANCE ...................................... 225
9.1 Periodic Checks .......................................................................................225
9.2 Recommended Spare Parts ................................................................ 225
9.3 C300 Controller module and IOTA replacement ............................... 226
10.
C300 CONTROLLER TROUBLESHOOTING ............................ 231
10.1 Overview................................................................................................ 231
10.2 What to do when faults occur ......................................................... 232
10.3 Initial checks .........................................................................................232
Checking Control Builder error code reference ....................................................................... 232
Checking faceplate display and LEDs ..................................................................................... 232
Using CTools to capture diagnostic data ................................................................................. 233
Viewing flash log ...................................................................................................................... 234
Viewing release information log ...........................................................................................234
Checking server point build log ...........................................................................................234
Checking server point build error log ...................................................................................234
Checking error log .................................................................................................................... 234
10.4 Fixing common problems ............................................................... 235
Loss of power ........................................................................................................................... 235
Power-On Self Test (POST) does not complete ..................................................................... 235
Controller display shows -bp- or -ts .....................................................................................236
Controller display shows -SF- alternating with OK/BKUP ....................................................... 236
One or both FTE LEDs are RED ............................................................................................. 237
FTE receive fault diagnostic..................................................................................................... 237
Controller does not synchronize with backup .......................................................................... 238
Fatal ECC error .............................................................................................................................. 239
Display shows FAIL ................................................................................................................. 240
Isolated (lonely) Node .............................................................................................................. 240