Duplicate Device Index setting ............................................................................................241
Device Index value is zero upon power up ..........................................................................242
10.5 C300 Controller soft failures ............................................................. 243
10.6 IOLINK block soft failures .................................................................. 248
10.7 Additional status and fault messages ............................................. 251
Redundancy-related notifications ............................................................................................ 251
10.8 Online diagnostics .............................................................................. 251
10.9 Fault classifications ......................................................................... 252
Hard/Severe Failures ............................................................................................................... 253
Soft Failures ............................................................................................................................. 254
Installation-Startup Failures ..................................................................................................... 255
Hardware Watchdog Timer Expired ........................................................................................ 255
Communications Failure .......................................................................................................... 256
10.10 Communication and system time faults during startup ....................... 256
Non-redundant C300 Controller with no Memory Retention .................................................. 257
Non-redundant C300 Controller with Memory Retention........................................................ 258
Redundant Primary C300 Controller with no Memory Retention ........................................... 261
Redundant Primary C300 Controller with Memory Retention ................................................ 262
Secondary C300 Controller with no Memory Retention ......................................................... 264
Secondary C300 Controller with Memory Retention .............................................................. 265
10.11 Gathering information for reporting problems to Honeywell ................ 268
10.12 Getting further assistance .................................................................. 270
Other troubleshooting sources ................................................................................................ 270
Guidelines for requesting support ........................................................................................... 270
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