Troubleshooting/Service
12/00 UDC2300 Controller Product Manual 101
10 Troubleshooting/Service
10.1 Overview
Introduction
Instrument performance can be adversely affected by installation and application
problems as well as by hardware problems. We recommend that you investigate the
problems in the following order:
• installation related problems
• application related problems
• hardware and software related problems
and use the information presented in this section to solve them.
What’s in this section?
The following topics are covered in this section.
TOPIC See Page
10.1 Overview 101
10.2 Troubleshooting Aids
• Overall Error Messages
• Controller Failure Symptoms
• Customer Support
• Determining the Software Version Number
102
10.3 Power-up Tests 104
10.4 Status Tests 104
10.5 Background Tests 105
10.6 Controller Failure Symptoms 107
10.7 Troubleshooting Procedures
• Power Failure
• Current Proportional Output Failure
• Time Proportional Output Failure
• Time/Current - Current/Time Proportional Output Failure
• Alarm Relay Output Failure
• Keyboard Failure
108
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